At a Glance
- Tasks: Support customers and provide excellent service in a collaborative team environment.
- Company: Join a friendly and supportive team at TrustFord, where everyone is valued.
- Benefits: Enjoy 33 days holiday, performance bonuses, and flexible working options.
- Other info: Opportunities for personal growth and a commitment to inclusivity.
- Why this job: Make a real difference by helping customers and being part of a thriving community.
- Qualifications: Strong communication skills and experience in customer service or sales.
The predicted salary is between 24000 - 30000 £ per year.
We enjoy working together and can always rely on each other’s support. We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.
We are looking for a Customer Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You will have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background, we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and your customers.
Recruitment is blind; personal details will not be received until after selection. All offers of employment are subject to a background check.
From a comprehensive training and development programme (including a week at our residential induction academy) to a performance‑related bonus, 33 days holiday, and other benefits we give you the rewards you deserve.
- Industry leading package
- 33 days annual leave (including bank holidays) with an annual leave purchase & sale scheme
- Bonus payments based on performance
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
Flexible Working: Happy to talk flexible working – we will consider requests at any point in your application or employment to help promote inclusivity.
Equal Opportunities: TrustFord is an equal opportunities employer and does not discriminate on any grounds other than the ability to carry out the job role. We welcome applications from everyone and work with our colleague network groups to increase the number of applications from different backgrounds. We advertise our vacancies to attract candidates and not agency suppliers. Any speculative CVs we receive will not be accepted.
Customer Service Advisor in Uxbridge employer: TrustFord
At TrustFord, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued. As a Customer Service Advisor, you'll benefit from comprehensive training, generous annual leave, and performance-related bonuses, all while being part of a close-knit community that encourages personal growth and inclusivity. With flexible working options and a commitment to equal opportunities, TrustFord is an excellent employer for those seeking a rewarding career in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Customer Service Advisor role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the skills they're looking for, like communication and teamwork. We want you to shine!
✨Tip Number 3
Show your enthusiasm! During interviews, let your passion for customer service and helping others come through. We love candidates who are genuinely excited about the role and the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our fantastic team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Advisor in Uxbridge
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love a bit of character, so don’t be afraid to show us who you are and why you’re passionate about customer service.
Tailor Your Application:Make sure to tailor your application to the Customer Service Advisor role. Highlight your relevant experience and skills, especially those that demonstrate your ability to handle sensitive information and work well in a team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read. Avoid jargon unless it’s relevant!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TrustFord
✨Know the Company Culture
Before your interview, take some time to research the company culture. Since they value teamwork and support, think about how you can demonstrate your ability to work well with others and contribute positively to a team environment.
✨Showcase Your Communication Skills
As a Customer Service Advisor, excellent communication is key. Prepare examples from your past experiences where you effectively communicated with customers or colleagues, especially in challenging situations. This will show that you can handle sensitive information with care.
✨Demonstrate Your Drive and Enthusiasm
The company is looking for candidates who are driven and enthusiastic. Be ready to share specific instances where you went above and beyond in your previous roles. This could be a time when you exceeded sales targets or received positive feedback from customers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This shows your genuine interest and helps you assess if the company is the right fit for you.
