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For Companies At a Glance
- Tasks: Process orders and manage customer accounts while collaborating with various departments.
- Company: Join TrustFord, Europe's largest Ford dealership, known for its supportive culture.
- Benefits: Enjoy 33 days annual leave, pension scheme, and discounts on services and vehicle purchases.
- Other info: Flexible working options and a structured training programme to kickstart your career.
- Why this job: Gain valuable experience in a dynamic environment with opportunities for growth and development.
- Qualifications: Experience as a Parts Advisor or in telesales, with strong communication skills.
The predicted salary is between 12000 - 16000 £ per year.
TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. We are looking for a Parts Advisor to join us at our PartsPlus Distribution Centre.
Responsibilities
- Reporting to the Parts Manager, you will undertake the receiving and processing of telephone and internet orders.
- Ensuring customer accounts are managed effectively.
- Maintaining cooperation with other departments to keep operations running smoothly.
Employment Type
This is a Part Time, job share role, working 16 hours per week – 8 hours on Tuesday and 8 hours on Thursday.
Qualifications
- Parts Advisor experience
- Experience in a telesales role
- Excellent communication skills
- Knowledge of vehicle components
- Experience in a selling/customer service environment
- Local residency or easily commutable distance to PartsPlus Tamworth
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
Benefits
- Industry leading package
- 33 days annual leave pro rata (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
Training & Development
We offer a structured approach to training and development, providing real job security and opportunities to progress. For your first two days in the business, you’ll attend our residential induction academy at a hotel in the heart of the Northampton countryside.
Accommodation & Flexible Working
To request any adjustments or to discuss flexible working arrangements, please apply during the application stage or contact the Recruitment Team.
Equal Opportunities
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than the ability to carry out the job role. All offers of employment are subject to a background check.
Parts Advisor - Part Time in Tamworth employer: TrustFord
Contact Detail:
TrustFord Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Part Time in Tamworth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the automotive industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for that interview! Research TrustFord and understand their values and operations. This will help you tailor your answers and show them you're genuinely interested in being a Parts Advisor.
✨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or in front of the mirror. Focus on showcasing your communication skills and experience in customer service – it’s key for this role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest job openings there, so keep checking back!
We think you need these skills to ace Parts Advisor - Part Time in Tamworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor and any relevant telesales roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your knowledge of vehicle components!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your excellent communication skills will help us keep our operations running smoothly. Keep it friendly and professional!
Show Off Your Tech Skills: Since we use Microsoft Office Suite daily, make sure to mention your proficiency in Excel, Word, and Outlook. If you have any specific examples of how you've used these tools in previous jobs, share them with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TrustFord
✨Know Your Parts
Brush up on your knowledge of vehicle components before the interview. Being able to discuss specific parts and their functions will show that you’re not just a candidate, but someone who genuinely understands the role of a Parts Advisor.
✨Show Off Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively managed customer accounts or resolved issues in previous roles.
✨Familiarise Yourself with Telesales Techniques
As experience in a telesales role is essential, think about your past experiences. Be ready to share how you’ve successfully handled phone orders and built rapport with customers over the phone.
✨Demonstrate Your Tech Savvy
Make sure you’re comfortable with Microsoft Office Suite, especially Excel and Outlook. You could mention any relevant experience you have with these tools during the interview to highlight your proficiency.