Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and support to our valued clients.
- Company: Join a friendly team in a supportive and collaborative environment.
- Benefits: Enjoy 33 days of holiday, competitive salary, and performance bonuses.
- Other info: Comprehensive training and real opportunities for career progression.
- Why this job: Be part of a thriving family where your contributions truly matter.
- Qualifications: Experience in customer service and excellent communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
We enjoy working together and can always rely on each other's support. We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness.
You'll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it. We are looking for a Customer Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information.
You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.
Join our friendly local team, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you deserve.
Are you a team player? Are you customer focused? Do you have Main Dealer experience? Do you have great organisational skills? Can you drive the standard in customer care? Can you deliver an excellent customer service experience? Do you have a minimum of 1 year experience as a Service Advisor?
Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online. In addition to receiving a competitive salary, for the right candidate this position will offer: Industry leading package 33 days annual leave (including bank holidays) in addition to an annual leave purchase.
Customer Service Advisor in Surrey employer: TrustFord
Contact Detail:
TrustFord Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Surrey
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Customer Service Advisor role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the skills they're looking for, like communication and teamwork. We want you to shine!
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with the hiring team, let them know why you're excited about the role and how you can contribute to their fantastic customer service culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team.
We think you need these skills to ace Customer Service Advisor in Surrey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love a bit of character, so don’t be afraid to show us who you are. Remember, we’re looking for someone who fits into our friendly team, so a touch of warmth and enthusiasm can go a long way.
Tailor Your Application: Make sure to tailor your application to the Customer Service Advisor role. Highlight your relevant experience in customer service and selling environments, and don’t forget to mention any specific skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application reflects your attention to detail, which is super important in this role!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at TrustFord
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and the specifics of the Customer Service Advisor role. Familiarise yourself with their approach to customer care and think about how your experience aligns with their expectations.
✨Showcase Your People Skills
Since this role is all about communication and teamwork, be ready to share examples of how you've successfully worked in a team or handled customer interactions. Highlight your ability to build rapport and resolve conflicts effectively.
✨Demonstrate Your Drive
Employers love candidates who show enthusiasm and commitment. Prepare to discuss times when you went above and beyond for customers or contributed to your team's success. This will show that you're not just looking for a job, but a career.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, team dynamics, or opportunities for progression. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.