We share an ambition to be recognised as the benchmark in all of our operations.
At TrustFord we keep on growing. From selling electric vehicles in ever greater numbers, to providing more mobile servicing and growing our commercial and fleet vehicles, we’re offering and delivering more choice to our customers every day. Becoming a more diverse and inclusive business will also be vital to our success, but what won’t change is the buzz we get from working in a fast-paced environment that’s 100% customer-focused.
Role Overview
We require a Retail Manager to support the Sales Manager in leading the Sales Team to provide an industry leading customer experience to our new or used car customers, ensuring that they are presented with the best and most relevant information in order to assist them with a purchasing decision.
Responsibilities
- Analyse and interpret sales data to develop and implement plans to improve performance across key metrics.
- Oversee compliance.
- Drive the standard in customer care by reviewing and coaching the sales team.
- Responsibility for delivering volume and gross profit targets.
Qualifications
- Experience in a sales or target-driven environment.
- Ability to confidently lead, coach and support a sales team.
- Comfortable taking ownership of daily performance, process control and department standards.
- Excellent written and verbal communication skills.
- Passion for learning about new technology in a fast-moving environment.
- Experience at a Sales Controller or above within the automotive sector.
Benefits
- Industry leading package
- 33 days annual leave (including bank holidays) plus annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Company Car
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for charity
- Cycle to work purchase scheme
- Access to Perks at Work discount website
- First 5 days residential induction academy
Requirements
- To be eligible for a company vehicle, you must be 19 years old and hold a full driving licence for a minimum period of 6 months.
Location & Compensation
- Location: Stockport, Manchester
- Contract Type: Permanent
- Basic Salary £36,253 per year with OTE £55,823
- Company Car, 33 days holiday, Life Assurance and other company benefits
Equal Opportunities & Background Checks
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.
All offers of employment are subject to a background check.
Contract Hire & Leasing Retail Manager in Stockport employer: TrustFord
TrustFord in Epsom is an exceptional employer, offering a supportive work culture that prioritises employee development and career progression. With comprehensive training to IMI Level 3 in Electric Vehicle Maintenance, generous benefits including 33 days of annual leave and performance-related bonuses, TrustFord ensures that its technicians are well-equipped and motivated to excel in their roles while enjoying a fulfilling work-life balance.