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- Tasks: Be the friendly face of our dealership, welcoming visitors and managing calls.
- Company: Join TrustFord, a diverse and inclusive team dedicated to customer service excellence.
- Benefits: Enjoy 33 days annual leave, pension scheme, and discounts on services and vehicles.
- Why this job: Gain valuable experience in a supportive environment with opportunities for growth.
- Qualifications: Looking for team players with customer focus and organizational skills.
- Other info: Flexible working options available; we welcome applications from all backgrounds.
We are looking for a Receptionist to join our friendly team! This role will require you to provide a prompt, courteous and professional response to all incoming callers and you will be responsible for ensuring all messages are logged and directed at the earliest opportunity. The successful candidate will also welcome and look after all of our visitors to the dealership by providing advice and help them choose a car., When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for. We blind recruit therefore our Recruiting Managers will not see your personal details or your CV until you have been selected to attend an interview. Our application form is your opportunity to detail all of your experience as you would on your CV.
For your first 2 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.
Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what… be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone. We work with our colleague network Groups – including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.
To request any adjustments, please ask this during the application stage or contact the Recruitment Team.
Happy to Talk Flexible Working – To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.
All offers of employment are subject to a background check.
We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.
Are you a team player?
Are you computer literate?
Do you have experience in a similar role?
Are you customer focused and result orientated?
Do you have great organisational skills?, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are committed and are looking for a career, please apply online.
This is a Part Time position working 25 hours per week.
In addition to receiving a competitive salary, for the right candidate this position will offer:
Industry leading package
33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
Pension Scheme & Life Assurance
Ford Privilege vehicle purchase scheme
Discount on Service, Bodyshop and Parts
1 day each year to volunteer for a charity of your choice
Cycle to work purchase scheme
Access to Perks at Work discount website
Receptionist - Part Time employer: TrustFord
Contact Detail:
TrustFord Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part Time
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. Since this role involves welcoming visitors and assisting them, showcasing any previous roles where you provided excellent customer service will be beneficial.
✨Tip Number 2
Familiarize yourself with the automotive industry, especially if you have prior experience in a dealership setting. Understanding the products and services offered can help you provide better assistance to customers.
✨Tip Number 3
Demonstrate your organizational skills by preparing examples of how you've managed multiple tasks or handled busy environments in the past. This will show that you can thrive in a fast-paced reception role.
✨Tip Number 4
Since TrustFord values inclusivity, be prepared to discuss how you contribute to a positive team environment. Sharing experiences where you supported diversity and teamwork can set you apart from other candidates.
We think you need these skills to ace Receptionist - Part Time
Some tips for your application 🫡
Highlight Relevant Experience: When filling out your application, make sure to detail your previous experience in customer service or receptionist roles. Mention specific tasks you handled, such as managing calls, logging messages, and welcoming visitors.
Showcase Your Skills: Clearly outline the skills that make you a great fit for this role. Focus on your organizational abilities, computer literacy, and customer-focused approach. Use examples to illustrate how you've successfully applied these skills in past positions.
Emphasize Teamwork: Since the company values teamwork, include examples of how you've worked effectively within a team. Highlight any collaborative projects or experiences that demonstrate your ability to support colleagues and contribute to a positive work environment.
Be Authentic: TrustFord is looking for genuine candidates who align with their values. Be honest about your motivations for applying and how you can contribute to their inclusive culture. This will help you stand out in the blind recruitment process.
How to prepare for a job interview at TrustFord
✨Show Your Customer Service Skills
Since the role requires a courteous and professional response to callers and visitors, be prepared to share specific examples of how you've successfully handled customer inquiries or complaints in the past.
✨Highlight Relevant Experience
Make sure to detail your previous responsibilities that align with the receptionist role. Discuss any similar positions you've held and the skills you developed that would be beneficial for this job.
✨Demonstrate Team Spirit
TrustFord values teamwork and inclusivity. Be ready to discuss how you work well in a team environment and provide examples of how you've contributed to a positive workplace culture.
✨Prepare for Flexibility Questions
Since the company is open to flexible working arrangements, think about your own needs and be ready to discuss how you can balance your schedule while meeting the demands of the role.
