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For Companies At a Glance
- Tasks: Manage customer orders and ensure smooth operations at our PartsPlus Distribution Centre.
- Company: Join TrustFord, the largest Ford dealership in Europe.
- Benefits: Enjoy 33 days annual leave pro rata and an industry-leading package.
- Other info: Part-time role with flexible hours, perfect for students!
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Experience as a Parts Advisor and excellent communication skills required.
The predicted salary is between 12000 - 16000 £ per year.
TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. We are looking for a Parts Advisor to join us at our PartsPlus Distribution Centre.
Responsibilities
- Receiving and processing telephone and internet orders.
- Ensuring customer accounts are managed effectively.
- Maintaining cooperation with other departments to keep operations running smoothly.
Employment Type
This is a Part Time, job share role, working 16 hours per week – 8 hours on Tuesday and 8 hours on Thursday.
Qualifications
- Parts Advisor experience.
- Experience in a telesales role.
- Excellent communication skills.
- Knowledge of vehicle components.
- Experience in a selling/customer service environment.
- Local residency or easily commutable distance to PartsPlus Tamworth.
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
Benefits
- Industry leading package.
- 33 days annual leave pro rata (including bank holidays) in addition to an annual leave purchase.
Parts Advisor - Part Time employer: TrustFord
Contact Detail:
TrustFord Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Part Time
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the automotive industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research TrustFord and understand their values and operations. This will help you tailor your answers and show that you're genuinely interested in being a Parts Advisor.
✨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or in front of the mirror. Focus on your communication skills, as they’re key for this role, especially when handling customer accounts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Parts Advisor - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor and any relevant customer service roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your knowledge of vehicle components!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Parts Advisor role. We love seeing enthusiasm, so let us know why you want to join TrustFord and how you can contribute to our team.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Whether it’s through clear language in your CV or a friendly tone in your cover letter, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about TrustFord and what we stand for!
How to prepare for a job interview at TrustFord
✨Know Your Parts
Brush up on your knowledge of vehicle components before the interview. Being able to discuss specific parts and their functions will show that you’re not just a good communicator, but also knowledgeable about the role.
✨Showcase Your Telesales Skills
Prepare examples from your previous telesales experience where you successfully managed customer accounts or resolved issues. This will demonstrate your ability to handle phone orders effectively, which is key for the Parts Advisor position.
✨Practice Your Communication
Since excellent communication skills are crucial, practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Familiarise Yourself with Microsoft Office
Make sure you’re comfortable using Microsoft Office Suite, especially Excel and Outlook. You could mention any relevant experience during the interview to highlight your proficiency and readiness for the role.