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For Companies At a Glance
- Tasks: Support technicians by ensuring they have the right parts and manage stock levels.
- Company: Join TrustFord, Europe's largest Ford dealership with a proud brand legacy.
- Benefits: Enjoy 33 days annual leave, pension scheme, and discounts on services and vehicles.
- Other info: Hybrid working model after probation with excellent career growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience as a Parts Advisor and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
We love what we do, we’re proud of our brand and excited for the future. TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. Reporting to the Mobile Service Manager, you will support a team of MSV Technicians to ensure they have the correct parts for their jobs, return any unwanted or used parts to the correct location, and process credits. You are responsible for accurately pricing parts, maintaining stock levels, and monitoring stock on vans. Kerridge knowledge is beneficial but not essential.
Responsibilities
- Ensure technicians have correct parts for their jobs.
- Return unwanted or used parts to the correct location and process credits.
- Accurately price parts, maintain stock levels, and monitor stock on vans.
Qualifications
- Parts Advisor experience.
- Excellent communication skills.
- 12 months experience using Keyloop.
- Live within a commutable distance to PartsPlus Bristol.
- Experience in a selling/customer service environment.
- Familiarity with Microsoft Office Suite (Excel, Word, Outlook).
Benefits
- Industry leading package.
- 33 days annual leave (including bank holidays) plus an annual leave purchase & sale scheme.
- Pension scheme and life assurance.
- Ford Privilege vehicle purchase scheme.
- Discount on Service, Bodyshop and Parts.
- 1 day each year to volunteer for a charity of your choice.
- Cycle to work purchase scheme.
- Access to Perks at Work discount website.
Working Arrangements
This is a hybrid role: first 3 months during probation you will work from the office full-time; from month 4 onwards you will work hybrid, on site and from home.
Equal Opportunity
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.
Background Check
All offers of employment are subject to a background check.
Parts Advisor Mobile Service - Hybrid Working employer: TrustFord
Contact Detail:
TrustFord Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor Mobile Service - Hybrid Working
✨Tip Number 1
Network like a pro! Reach out to current or former employees at TrustFord on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on your parts knowledge and be ready to discuss how you can support the MSV Technicians. Show them you’re not just a fit for the role, but a perfect match for their team.
✨Tip Number 3
Practice your communication skills! Since excellent communication is key for this role, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the TrustFord family.
We think you need these skills to ace Parts Advisor Mobile Service - Hybrid Working
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Parts Advisor experience and any relevant skills. We want to see how your background fits with what we do at TrustFord, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your experience aligns with our needs. Let us know why you’d be a great fit for our team!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TrustFord
✨Know Your Parts
Familiarise yourself with the parts and services offered by TrustFord. Understanding the products will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Parts Advisor, communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. This will demonstrate your ability to work well in a team and support technicians.
✨Brush Up on Keyloop and Kerridge
While Kerridge knowledge isn't essential, having a basic understanding of Keyloop can set you apart. If you have experience with similar systems, be ready to discuss how you adapted to new software in previous roles.
✨Highlight Your Customer Service Experience
TrustFord values customer service skills. Be prepared to share specific instances where you've gone above and beyond for a customer, as this will illustrate your commitment to providing excellent service.