At a Glance
- Tasks: Provide top-notch customer service and support in a friendly team environment.
- Company: Join a supportive company with a strong focus on teamwork and development.
- Benefits: Earn £13.52 per hour, enjoy 33 days holiday, and receive life assurance.
- Other info: 12-month fixed-term contract with opportunities for progression.
- Why this job: Kickstart your career with training, bonuses, and real job security.
- Qualifications: Excellent communication skills and experience in customer service or sales.
The predicted salary is between 28000 - 30000 £ per year.
Aftersales Location: Maryland
Salary Range: Hourly rate from £13.52, 33 days holiday, Life Assurance and other great Company benefits
Contract Type: Temporary
We enjoy working together and can always rely on each other's support. We're all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You'll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.
We are looking for a Customer Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. Join our friendly local team, and you'll soon discover that we'll invest both in our business and in you.
From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you deserve.
Can you drive the standard in customer care? Are you competent using computers and technology? Do you have previous experience as a Service Advisor? This role is a 12 months Fixed-Term Contract.
Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.
In addition to receiving a competitive salary, for the right candidate this position will offer: Industry leading package 33 days annual leave.
Customer Service Advisors - Temporary Fixed Term in Newtownards employer: TrustFord
At our Maryland location, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued. With a strong emphasis on employee development through comprehensive training programmes and opportunities for progression, we ensure that our Customer Service Advisors not only thrive in their roles but also enjoy a generous benefits package, including 33 days of holiday and life assurance. Join us to be part of a close-knit team that prioritises your growth and well-being while delivering exceptional customer care.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisors - Temporary Fixed Term in Newtownards
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you would handle difficult customers or resolve conflicts, as these are key skills they'll be looking for.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with the hiring team, let your passion for customer service shine through. They want to see that you're genuinely excited about joining their friendly local team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of our supportive network.
We think you need these skills to ace Customer Service Advisors - Temporary Fixed Term in Newtownards
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your experience in customer service and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in joining our team!
Show Off Your Communication Skills:Since excellent communication is key for this role, use clear and concise language in your application. Don’t forget to showcase any previous experience where you’ve successfully handled customer queries or resolved issues.
Be Honest About Your Experience:If you have experience as a Service Advisor or in a similar role, let us know! Be upfront about your skills and how they relate to the job. We appreciate honesty and want to see how you can contribute to our friendly local team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re proactive and ready to take the next step in your career!
How to prepare for a job interview at TrustFord
✨Know the Company Culture
Before your interview, take some time to research the company's culture. Since they emphasise teamwork and support, think about how you can demonstrate your ability to work collaboratively and contribute positively to a team environment.
✨Showcase Your Communication Skills
As a Customer Service Advisor, excellent communication is key. Prepare examples from your past experiences where you effectively handled customer queries or resolved issues. This will show that you can drive the standard in customer care.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle sensitive information. Think of specific situations where you successfully managed a challenging customer interaction, and be ready to discuss your thought process.
✨Highlight Your Tech Savviness
Since the role requires competence with computers and technology, be prepared to discuss your experience with relevant software or tools. If you have any certifications or training, mention those to reinforce your capability.
