At a Glance
- Tasks: Provide top-notch customer service and support to our valued clients.
- Company: Join a friendly team in a supportive and collaborative environment.
- Benefits: Earn £13.52 per hour, enjoy 33 days holiday, and receive life assurance.
- Other info: Opportunity for growth and performance-related bonuses await you!
- Why this job: Kickstart your career with comprehensive training and real job security.
- Qualifications: Excellent communication skills and experience in customer service required.
The predicted salary is between 28000 - 30000 £ per year.
Department: Aftersales
Location: Maryland
Salary Range: Hourly rate from £13.52, 33 days holiday, Life Assurance and other great Company benefits
Contract Type: Temporary
We enjoy working together and can always rely on each other's support. We like the people we work with and respect how good they are at their jobs. We're all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness.
You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.
We are looking for a Customer Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background, we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.
Join our friendly local team, and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we’ll give you the rewards you deserve.
Do you have great organisational skills? Can you drive the standard in customer care? Are you competent using computers and technology? Do you have previous experience as a Service Advisor? This role is a 12 months Fixed-Term Contract.
Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.
In addition to receiving a competitive salary, for the right candidate this position will offer: Industry leading package, 33 days annual leave.
Customer Service Advisor - 12 Months Fixed-Term Contract JBLE1_NI in Newtownards employer: TrustFord
As a Customer Service Advisor at our Maryland location, you'll be joining a supportive and collaborative team that values respect and cooperation. We offer an industry-leading package including 33 days of annual leave, comprehensive training programmes, and opportunities for career progression, ensuring you feel valued and empowered in your role. With a strong focus on employee growth and a friendly work culture, we are committed to investing in both our people and our business.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - 12 Months Fixed-Term Contract JBLE1_NI in Newtownards
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you would handle difficult customers or resolve conflicts, as these are key in this role.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with the hiring team, let your passion for customer service shine through. They want to see that you’re genuinely excited about the opportunity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team.
We think you need these skills to ace Customer Service Advisor - 12 Months Fixed-Term Contract JBLE1_NI in Newtownards
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Service Advisor role. Highlight your relevant experience and skills that match what we’re looking for, like your communication skills and customer service background.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company there.
How to prepare for a job interview at TrustFord
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Familiarise yourself with their customer service approach and think about how your experience aligns with their expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples from your past experiences where you effectively handled customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Team Spirit
Since the company values teamwork and support, be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team goal or helped a colleague, highlighting your ability to work well within a group.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, team dynamics, or opportunities for progression. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
