At a Glance
- Tasks: Lead a dynamic workshop team and ensure top-notch service quality.
- Company: Join TrustFord, a leader in the automotive industry with a focus on innovation.
- Benefits: Enjoy 33 days annual leave, pension scheme, and exclusive discounts.
- Other info: Hybrid working model after probation with excellent career growth opportunities.
- Why this job: Make a real impact by motivating a talented team and enhancing customer satisfaction.
- Qualifications: Experience in managing remote teams and knowledge of Ford vehicles required.
The predicted salary is between 30000 - 40000 £ per year.
TrustFord is looking for an experienced Workshop Controller to report to the Mobile Service Manager. The role involves overseeing the staff and facilities of the workshop, motivating technicians, ensuring targets are met, and maintaining a high level of productivity and quality of service.
Responsibilities
- Oversee workshop staff and facilities to operate efficiently.
- Motivate and manage technicians to meet performance targets.
- Track the progress of vehicles through the workshop and liaise with Service Reception to maintain customer satisfaction.
Qualifications
- Organised and able to prioritise tasks.
- Experience managing a remote team of technicians.
- Knowledge of Ford vehicles and repairs.
Benefits
- Industry leading package
- 33 days annual leave (including bank holidays) and an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
Working Arrangements
This is a hybrid role. During the first three months of probation you will work full‑time from the office. From month four onwards you will be able to work from home in a hybrid arrangement.
Equal Opportunity Employment
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role. All offers of employment are subject to a background check.
Mobile Service Workshop Controller - Hybrid Working employer: TrustFord
TrustFord is an exceptional employer that prioritises employee well-being and professional growth, offering an industry-leading benefits package including 33 days of annual leave, a pension scheme, and unique perks like the Ford Privilege vehicle purchase scheme. With a supportive work culture that values teamwork and motivation, employees enjoy the flexibility of hybrid working arrangements after their initial probation period, making it an ideal place for those seeking a rewarding career in the automotive service industry.
