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- Tasks: Lead and motivate a team of technicians in a fast-paced workshop environment.
- Company: Join TrustFord, a growing leader in the automotive industry.
- Benefits: Enjoy a competitive salary, 33 days holiday, and life assurance.
- Other info: Great opportunities for career progression and professional development.
- Why this job: Make a real impact by delivering excellent customer service and driving team success.
- Qualifications: Experience in leading teams and a passion for customer care.
The predicted salary is between 30000 - 40000 £ per year.
Department: Aftersales
Location: Knockmore Industrial Estate, Lisburn
Salary Range: Competitive Salary plus 33 days holiday, Life Assurance and other great Company benefits
Contract Type: Permanent
We share an ambition to be recognised as the benchmark in all of our operations. At TrustFord we keep on growing. From selling electric vehicles in ever greater numbers, to providing more mobile servicing and growing our commercial and fleet vehicles, we're offering and delivering more choice to our customers every day. Becoming a more diverse and inclusive business will also be vital to our success, but what won't change is the buzz we get from working in a fast-paced environment that's 100% customer-focused.
We have a great opportunity for an experienced Workshop Controller to join us. Reporting into the Service Manager, you will be responsible for overseeing the staff and facilities of the Workshop efficiently. You'll motivate technicians to ensure targets are being met as well as ensuring a high level of productivity and quality of service is being delivered. You will also be responsible for tracking the progress of vehicles through the Workshop and liaising with Service Reception thereby maintaining customer satisfaction.
So if you think you can make a difference and motivate other team members to achieve their business goals, then this could be the role for you. Are you a team player? Are you able to motivate and support your team? Do you have a track record of championing excellent customer service? Are you customer focused and can drive the standard in customer care? Do you have previous experience leading a team of Technicians in a fast paced main dealer?
A Day in the Life of a Workshop Controller Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are committed and are looking for a career, please apply online.
In addition to receiving a competitive salary, for the right candidate this position will offer: Industry leading package 33 days annual leave.
Workshop Controller TLNT1_NI in Lisburn employer: TrustFord
Contact Detail:
TrustFord Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller TLNT1_NI in Lisburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at TrustFord. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching TrustFord's values and recent developments. Show us that you’re not just another candidate; demonstrate your passion for customer service and how you can contribute to our fast-paced environment.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on questions related to team motivation and customer care, as these are key for the Workshop Controller role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at TrustFord.
We think you need these skills to ace Workshop Controller TLNT1_NI in Lisburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your experience in leading teams and delivering excellent customer service, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our fast-paced, customer-focused environment. We love seeing genuine enthusiasm!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've motivated teams or improved service quality in previous roles. This helps us see the impact you could have at TrustFord.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TrustFord
✨Know Your Stuff
Make sure you brush up on your knowledge about the automotive industry, especially in relation to workshop operations. Familiarise yourself with TrustFord's values and how they prioritise customer service. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or improved productivity. Be ready to discuss how you can inspire others to meet targets while maintaining high service quality.
✨Customer Focus is Key
TrustFord prides itself on excellent customer service. Think of specific instances where you've gone above and beyond for customers. Highlight your approach to ensuring customer satisfaction and how you would maintain this standard in the workshop environment.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. This could be about the team dynamics, the challenges faced in the workshop, or how success is measured. It shows that you're engaged and serious about the role, plus it gives you valuable insights into the company culture.