At a Glance
- Tasks: Assist customers with parts orders and manage accounts efficiently.
- Company: Join a supportive team in a thriving family-like environment.
- Benefits: Competitive salary, 33 days holiday, life assurance, and more.
- Other info: Structured training and development to help you grow.
- Why this job: Enjoy job security and opportunities for career progression.
- Qualifications: 2+ years experience in a similar role and excellent communication skills.
The predicted salary is between 25000 - 35000 £ per year.
Department: Parts
Location: PartsPlus Knockmore
Salary Range: Competitive salary, 33 days holiday, Life Assurance and other great Company benefits
Contract Type: Permanent
We enjoy working together and can always rely on each other's support. We like the people we work with and respect how good they are at their jobs. We're all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness.
You'll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.
We are looking for a Parts Advisor to join us, dealing with internal and external customers, ordering parts and invoicing. You will have experience working in a busy Parts department. You will undertake the receiving and processing of telephone and internet orders, ensuring customer accounts are managed effectively and integration with other departments to maintain a smooth operation.
The successful candidate will be able to handle sensitive and confidential information and adhere to deadlines.
- Do you have Sales experience?
- Do you have Parts Advisor experience?
- Do you have excellent communication skills?
- Do you have a minimum of 2 years experience within a similar role?
- Do you have experience in a selling/customer service environment?
- Are you familiar with Microsoft Office Suite e.g. Excel, Word, Outlook?
With our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.
In addition to receiving a competitive salary, for the right candidate this position will offer: Industry leading package, 33 days annual leave.
Parts Advisor TLNT1_NI in Lisburn employer: TrustFord
Contact Detail:
TrustFord Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor TLNT1_NI in Lisburn
✨Tip Number 1
Network like a pro! Reach out to current employees at PartsPlus Knockmore on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and parts management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during the interview. Use clear examples from your past experience that highlight how you’ve effectively managed customer accounts and handled sensitive information.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and you’ll be part of a supportive team that values your contributions.
We think you need these skills to ace Parts Advisor TLNT1_NI in Lisburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight your experience in busy parts departments and any relevant sales or customer service experience. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at PartsPlus Knockmore. Share specific examples of your past experiences that relate to the job description.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TrustFord
✨Know Your Parts
Make sure you brush up on your knowledge of parts and the industry. Familiarise yourself with common parts terminology and processes, as well as any specific products the company deals with. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since the role involves dealing with both internal and external customers, prepare examples of how you've successfully handled customer queries or complaints in the past. Highlight your communication skills and ability to work under pressure, as these are key in a busy parts department.
✨Demonstrate Team Spirit
The company values teamwork and support, so be ready to discuss how you've collaborated with colleagues in previous roles. Share stories that illustrate your ability to work well within a team and contribute to a positive work environment.
✨Be Tech-Savvy
Familiarity with Microsoft Office Suite is essential, so make sure you can confidently discuss your experience with Excel, Word, and Outlook. If you have any experience with inventory management systems or other relevant software, be sure to mention that too!