At a Glance
- Tasks: Assist customers with parts orders and manage accounts in a busy environment.
- Company: Join TrustFord, a supportive and inclusive team with a family-like culture.
- Benefits: Enjoy competitive salary, 33 days holiday, life assurance, and more perks.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Kickstart your career with real job security and opportunities for growth.
- Qualifications: Sales experience and excellent communication skills are essential.
The predicted salary is between 25000 - 35000 € per year.
Department: Parts
Location: PartsPlus Knockmore
Salary Range: Competitive salary, 33 days holiday, Life Assurance and other great Company benefits
Contract Type: Permanent
We enjoy working together and can always rely on each other's support. We like the people we work with and respect how good they are at their jobs. We're all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You'll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.
We are looking for a Parts Advisor to join us, dealing with internal and external customers, ordering parts and invoicing. You will have experience working in a busy Parts department. You will undertake the receiving and processing of telephone and internet orders, ensuring customer accounts are managed effectively and integration with other departments to maintain a smooth operation. The successful candidate will be able to handle sensitive and confidential information and adhere to deadlines.
Do you have:
- Sales experience?
- Parts Advisor experience?
- Excellent communication skills?
- A minimum of 2 years experience within a similar role?
- Experience in a selling/customer service environment?
- Familiarity with Microsoft Office Suite e.g. Excel, Word, Outlook?
A Day in the Life of a Parts Advisor:
With our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Access to Perks at Work discount website
When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for. We blind recruit therefore our Recruiting Managers will not see your personal details or your CV until you have been selected to attend an interview. Our application form is your opportunity to detail all of your experience as you would on your CV.
For your first 2 days in the business, you'll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you'll learn all about our business before you start your new role.
Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone.
We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds. To request any adjustments, please ask this during the application stage or contact the Recruitment Team.
Happy to Talk Flexible Working - To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role. All offers of employment are subject to a background check.
We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Parts Advisor JBLE1_NI in Lisburn employer: TrustFord
At TrustFord, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued. As a Parts Advisor at our PartsPlus Knockmore location, you'll enjoy competitive benefits including 33 days of holiday, a pension scheme, and opportunities for personal growth through structured training. Our commitment to inclusivity and community engagement ensures that you will be part of a diverse family that respects and celebrates each individual's contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor JBLE1_NI in Lisburn
✨Tip Number 1
Get to know the company culture! Before your interview, check out TrustFord's values and how they operate. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your experience as a Parts Advisor and how it aligns with what they're looking for.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise when discussing your past roles. Use examples that highlight your ability to handle customer inquiries and work in a busy environment.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Parts Advisor JBLE1_NI in Lisburn
Some tips for your application 🫡
Be Specific About Your Experience:When filling out your application, make sure to highlight your relevant experience and skills. We want to see how your background aligns with the Parts Advisor role, so don’t hold back on those details!
Show Off Your Communication Skills:Since this role involves dealing with customers, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you’d interact with our customers.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific responsibilities from your past roles that relate to ordering parts and managing customer accounts, as this will show us you’re a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our careers page! This is the best way for us to receive your application and ensure it gets into the right hands. Plus, it’s super easy to navigate!
How to prepare for a job interview at TrustFord
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of parts and their functions. Familiarise yourself with common parts used in the industry, as well as any specific products the company deals with. This will show that you're not just interested in the role but also passionate about the field.
✨Show Off Your Customer Service Skills
Prepare examples from your past experience where you've excelled in customer service. Think about times when you resolved issues or went above and beyond for a customer. This is crucial for a Parts Advisor role, so be ready to share these stories!
✨Be Ready for Teamwork Questions
Since the company values cooperation and support, expect questions about teamwork. Prepare to discuss how you've worked effectively within a team, handled conflicts, or contributed to a positive work environment. Highlighting your collaborative spirit will resonate well.
✨Demonstrate Your Tech Savvy
Familiarity with Microsoft Office Suite is a must, so be prepared to discuss your experience with Excel, Word, and Outlook. You might even want to mention any specific tasks you've accomplished using these tools, like managing customer accounts or processing orders efficiently.
