At a Glance
- Tasks: Assist customers with parts orders and manage accounts efficiently.
- Company: Join TrustFord, a leader in the automotive industry with a supportive culture.
- Benefits: Enjoy 33 days annual leave, pension scheme, and discounts on services.
- Other info: Flexible working options and opportunities for career progression.
- Why this job: Gain valuable experience in customer service while working part-time.
- Qualifications: 1 year of motor trade parts experience and strong IT skills.
The predicted salary is between 12000 - 16000 £ per year.
We are looking for a Parts Advisor to join us at our PartsPlus Distribution Centre. The ideal candidate will have excellent communication skills, numeracy, literacy, a prompt, courteous and professional manner, and strong IT skills. Reporting to the Parts Manager, you will receive and process telephone and internet orders, ensuring customer accounts are managed effectively and integrated with other departments to maintain smooth operations. This is a part-time role working 24 hours per week.
Qualifications & Experience
- Minimum 1 year of motor trade parts experience
- Experience in a selling/customer-service environment
- Familiarity with Microsoft Office Suite (Excel, Word, Outlook)
- Confidence advising on related or alternative parts where appropriate
- Previous identification of parts using VIN numbers or e-catalogues (e.g., Autocat)
Benefits
- Industry leading package
- 33 days annual leave, pro-rata (including bank holidays) and an annual leave purchase & sale scheme
- Pension scheme & life assurance
- Ford Privilege vehicle purchase scheme
- Discounts on service, bodyshop and parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role. All offers of employment are subject to a background check. To request any adjustments, please ask this during the application stage or contact the Recruitment Team. Happy to talk flexible working – requests for flexible working will be considered at any point in your application or employment. We encourage you to contact our recruitment team to discuss any requirements you may have.
Parts Advisor - Part Time in Glasgow employer: TrustFord
At TrustFord, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee growth and development. As a Parts Advisor at our PartsPlus Distribution Centre, you will benefit from a competitive rewards package, generous annual leave, and opportunities for flexible working, all while being part of a team that prioritises collaboration and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Part Time in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TrustFord and their values. This will help you tailor your answers and show that you're genuinely interested in being a Parts Advisor with them.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to customer service and parts advising. We can even help you with mock interviews to boost your confidence before the big day.
✨Tip Number 3
Show off your skills! Be ready to discuss your experience with motor trade parts and how you've used IT tools like Microsoft Office in previous roles. Highlighting these will make you stand out as a strong candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Advisor - Part Time in Glasgow
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your communication, numeracy, and IT skills in your application. We want to see how you can bring your experience to the table, especially if you've got a background in motor trade parts!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to match the job description. Mention your experience with customer service and any familiarity with tools like Microsoft Office or e-catalogues. It’ll make you stand out!
Be Professional and Courteous:Remember, we’re looking for someone with a prompt and professional manner. Your written application should reflect that – keep it polite and well-structured. First impressions count!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you can find all the details you need there!
How to prepare for a job interview at TrustFord
✨Know Your Parts
Brush up on your motor trade parts knowledge before the interview. Familiarise yourself with common parts, their functions, and how to identify them using VIN numbers or e-catalogues like Autocat. This will show that you’re not just a good communicator but also knowledgeable in the field.
✨Showcase Your IT Skills
Since strong IT skills are essential for this role, be prepared to discuss your experience with Microsoft Office Suite, especially Excel and Outlook. You might even want to mention specific tasks you've accomplished using these tools to demonstrate your proficiency.
✨Customer Service is Key
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will highlight your ability to manage customer accounts effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
