At a Glance
- Tasks: Coordinate fleet operations and communicate with leasing partners to support the team.
- Company: Join TrustFord, Europe's largest Ford dealership with a proud history.
- Benefits: Enjoy 33 days annual leave, life assurance, and a competitive salary.
- Other info: Hybrid working model after probation and inclusive culture welcoming diverse applicants.
- Why this job: Be part of an exciting brand and make a real impact in customer service.
- Qualifications: Strong communication skills and experience with systems like Leaselink are essential.
The predicted salary is between 31500 - 38500 £ per year.
Department: Fleet & Logistics
Location: Northern Ireland Business Centre
Salary Range: Hourly rate £13.24, plus 33 days annual leave, Life Assurance and other great Company benefits
Contract Type: Permanent
We love what we do, we're proud of our brand and excited for the future. TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to.
We are looking for an experienced Fleet Operations Account Coordinator who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to the team. Based at our Business Centre, you will be looking after the communication between the TrustFord group and our leasing company partners. You'll support all members of the team in achieving their business objectives and build effective and profitable customer relationships with new and existing TrustFord customers whilst processing vehicle orders through the TrustFord Business Centre.
Are you driven to provide the best customer service? Have you got strong verbal and written communications skills? Do you have knowledge of systems such as Leaselink, One Link and Supplytrak? Are you able to demonstrate that you can maintain a structured approach in busy working conditions? If the answer is yes and you have the commitment and energy to really make the most of this opportunity, then please apply online.
This is a Hybrid role working on site and also from home (the first 3 months during probation will be worked from the office full time, you will then move on to hybrid working from month 4).
In addition to receiving a competitive salary, for the right candidate this position will offer:
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for. We blind recruit therefore our Recruiting Managers will not see your personal details or your CV until you have been selected to attend an interview. Our application form is your opportunity to detail all of your experience as you would on your CV.
For your first 2 days in the business, you'll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you'll learn all about our business before you start your new role.
Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone.
We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds. To request any adjustments, please ask this during the application stage or contact the Recruitment Team.
Happy to Talk Flexible Working - To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role. All offers of employment are subject to a background check.
We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Fleet Operations Account Coordinator - Hybrid Working TLNT1_NI employer: TrustFord
DriveForwards is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture and flexible hours tailored to your needs. With competitive earnings potential, generous benefits including 33 days of annual leave, and a commitment to career progression, this is a fantastic opportunity for Mobile Service Technicians looking to thrive in a dynamic environment across the beautiful North Coast region.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Operations Account Coordinator - Hybrid Working TLNT1_NI
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like TrustFord and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at TrustFord!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like TrustFord keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Fleet Operations Account Coordinator - Hybrid Working TLNT1_NI
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to TrustFord:This is your chance to really connect with the team at TrustFord. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at TrustFord
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with TrustFord.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show TrustFord that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at TrustFord. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
