At a Glance
- Tasks: Support customers and provide excellent service in a friendly team environment.
- Company: Join a supportive company that values teamwork and personal growth.
- Benefits: Earn £13.52/hour, enjoy 33 days holiday, and receive life assurance.
- Other info: 12-month contract with great training and career progression opportunities.
- Why this job: Make a real difference in customer care while developing your skills.
- Qualifications: Strong communication skills and experience in customer service or sales.
The predicted salary is between 28000 - 30000 £ per year.
Department: Aftersales
Location: Maryland
Salary Range: Hourly rate from £13.52, 33 days holiday, Life Assurance and other great Company benefits
Contract Type: Temporary
We enjoy working together and can always rely on each other's support. We like the people we work with and respect how good they are at their jobs. We're all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness.
You'll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.
We are looking for a Customer Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background, we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.
Join our friendly local team, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you deserve.
Do you have great organisational skills? Can you drive the standard in customer care? Are you competent using computers and technology? Do you have previous experience as a Service Advisor?
This role is a 12 months Fixed-Term Contract. Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.
In addition to receiving a competitive salary, for the right candidate this position will offer: Industry leading package, 33 days annual leave (including bank holidays) in addition to an annual leave purchase.
Customer Service Advisor - 12 Months Fixed-Term Contract TLNT1_NI employer: TrustFord
As a Customer Service Advisor at our Maryland location, you'll be part of a supportive and collaborative team that values your contributions and fosters a family-like atmosphere. We offer an industry-leading package, including 33 days of annual leave, comprehensive training programmes, and opportunities for career progression, ensuring you feel valued and empowered in your role. Join us to experience a workplace where your growth is prioritised and your efforts are rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - 12 Months Fixed-Term Contract TLNT1_NI
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Customer Service Advisor role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your previous experience in customer service can showcase your skills. We want to hear about your drive, commitment, and enthusiasm!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed deadlines and handled sensitive information. This will demonstrate that you’re the right fit for our supportive team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly local team.
We think you need these skills to ace Customer Service Advisor - 12 Months Fixed-Term Contract TLNT1_NI
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your experience in customer service and any relevant skills that match what we're looking for, like communication and organisational skills.
Show Your Enthusiasm:We love seeing candidates who are genuinely excited about the role! In your application, let us know why you want to join our team and how you can contribute to our friendly environment.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your strengths.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TrustFord
✨Know the Company Culture
Before your interview, take some time to research the company's culture. Since they value teamwork and support, think about how you can demonstrate your ability to work well in a team and contribute positively to the workplace environment.
✨Showcase Your Communication Skills
As a Customer Service Advisor, excellent communication is key. Prepare examples from your past experiences where you effectively communicated with customers or resolved conflicts. This will show that you have the skills they're looking for.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and tasks, especially under pressure. Think of specific instances where your organisational skills helped you meet deadlines or handle sensitive information effectively.
✨Express Enthusiasm and Commitment
During the interview, let your passion for customer service shine through. Share why you're excited about this role and how you plan to contribute to the team's success. Showing genuine enthusiasm can set you apart from other candidates.
