At a Glance
- Tasks: Lead the sales team to deliver an exceptional customer experience in the automotive sector.
- Company: Dynamic company focused on electric vehicles and innovative customer solutions.
- Benefits: Competitive salary, company car, 33 days holiday, and great perks.
- Other info: Inclusive culture with opportunities for personal growth and flexible working options.
- Why this job: Join a forward-thinking team and make a real impact in the automotive industry.
- Qualifications: Experience in sales within the automotive sector and strong communication skills.
The predicted salary is between 35442 - 43318 £ per year.
Management, Sales Location: Basic Salary £36,253 per year with OTE £55,823, Company Car, 33 days holiday, Life Assurance and other great Company benefits Contract Type: Permanent
We share an ambition to be recognised as the benchmark in all of our operations. From selling electric vehicles in ever greater numbers, to providing more mobile servicing and growing our commercial and fleet vehicles, we're offering and delivering more choice to our customers every day.
We require a Commercial Vehicle Retail Manager to support the Sales Manager in leading the Sales Team to provide an industry leading customer experience to our new or used car customers, ensuring that they are presented with the best and most relevant information in order to assist them with a purchasing decision.
Key areas of responsibility will include:
- Analysis and interpretation of sales data to develop and implement a plan to improve performance across key metrics.
- Driving the standard in customer care by reviewing and coaching the sales team.
Successful candidates will have an excellent level of written and verbal communication, a passion for learning about new technology in a fast moving environment, and the ability to build a strong rapport with customers. Experience at a Sales Controller or above within the automotive sector is required. Full training will be provided for the right individuals.
In addition to receiving a competitive salary, for the right candidate this position will offer:
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
- Pension Scheme & Life Assurance.
- Company Car.
- Ford Privilege vehicle purchase scheme.
- Discount on Service, Bodyshop and Parts.
- 1 day each year to volunteer for a charity of your choice.
- Cycle to work purchase scheme.
- Access to Perks at Work discount website.
Requirements: To be eligible for a company vehicle, you must be 19 years old and hold a full driving licence for a minimum period of 6 months.
This is at a lovely hotel in the heart of the Northampton countryside, where you'll learn all about our business before you start your new role. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.
Happy to Talk Flexible Working - To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment.
Retail Commercial Manager (Permanent) in Craigavon employer: TrustFord
DriveForwards is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture and flexible hours tailored to your needs. With competitive earnings potential, generous benefits including 33 days of annual leave, and a commitment to career progression, this is a fantastic opportunity for Mobile Service Technicians looking to thrive in a dynamic environment across the beautiful North Coast region.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Commercial Manager (Permanent) in Craigavon
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like TrustFord, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like TrustFord!
We think you need these skills to ace Retail Commercial Manager (Permanent) in Craigavon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at TrustFord, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at TrustFord and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show TrustFord that you’re ready to jump in and contribute right away!
How to prepare for a job interview at TrustFord
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
