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For Companies At a Glance
- Tasks: Support the commercial vehicle team and provide excellent customer service.
- Company: Join TrustFord, the largest Ford dealer group in the UK.
- Benefits: Full-time role with career growth opportunities and a supportive team.
- Why this job: Be part of a dynamic team and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and experience in sales or customer service.
- Other info: Exciting environment with opportunities to learn and grow.
The predicted salary is between 30000 - 42000 £ per year.
TrustFord is the world’s largest Ford dealer group, operating over 60 sites across the UK, including Northern Ireland and the Channel Islands. The company is a part of Ford Retail Group, wholly owned by Ford Motor Company, and offers a range of services including new and used vehicle sales, commercial vehicles, aftersales support, and parts distribution. TrustFord employs over 3,000 people across various roles and is committed to providing career growth opportunities for its employees.
This is a full-time on-site Commercial Team Member position located in Mallusk. The role involves supporting the commercial vehicle team in providing excellent service to customers, managing inquiries, assisting with vehicle sales, and ensuring smooth operations within the department. Responsibilities include maintaining product knowledge, liaising with team members, and delivering a high standard of customer care.
Qualifications
- Effective communication skills and the ability to build strong customer relationships
- Experience in sales or commercial vehicle environments and an understanding of customer service processes
- Strong organizational and time management capabilities
- Ability to work collaboratively as part of a team and deliver operational excellence
- Proficiency in handling inquiries and providing information about products and services
- Possession of a valid driver's license is advantageous
- A positive, results-oriented attitude and enthusiasm for customer satisfaction
Commercial Team Member employer: TrustFord
Contact Detail:
TrustFord Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Team Member
✨Tip Number 1
Get to know TrustFord! Research the company, its values, and what makes it tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about your past experiences and how they relate to the role of a Commercial Team Member.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TrustFord family.
We think you need these skills to ace Commercial Team Member
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and the automotive industry shine through. We want to see that you're excited about the role and ready to contribute to our team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in sales or commercial vehicle environments. We love seeing how your background aligns with what we do at TrustFord, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us see how you can fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TrustFord
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial vehicles and TrustFord's services. Familiarise yourself with their product range and any recent news about the company. This will show that you're genuinely interested and prepared.
✨Show Off Your People Skills
Since this role is all about customer service, be ready to demonstrate your communication skills. Think of examples where you've successfully built relationships with customers or resolved issues. Practice articulating these experiences clearly.
✨Team Player Vibes
TrustFord values collaboration, so be prepared to discuss how you work within a team. Share specific instances where you contributed to a team's success or helped a colleague out. Highlighting your teamwork skills can set you apart.
✨Bring the Right Attitude
A positive, results-oriented attitude is key for this role. During the interview, convey your enthusiasm for customer satisfaction and your willingness to go the extra mile. A can-do attitude can make a lasting impression!
