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- Tasks: Lead product vision and strategy for innovative aviation software solutions.
- Company: Join TrustFlight, a pioneering aviation software company transforming the industry.
- Benefits: Enjoy comprehensive health benefits, paid time off, and pension matching.
- Why this job: Make a real impact on aviation safety and efficiency with cutting-edge technology.
- Qualifications: 8+ years in Product Management with leadership experience in SaaS.
- Other info: Dynamic work environment with opportunities for professional growth and innovation.
The predicted salary is between 72000 - 108000 £ per year.
TrustFlight is entering a major new phase of growth, expanding our product ecosystem, investing in AI-driven capabilities, and scaling our global customer base. As our product suite grows in scope and complexity, we are hiring a Head of Product who will shape the next generation of aviation workflow technology and elevate the performance, processes, and discipline of our product organization. As Head of Product, you will lead the Product function at TrustFlight and define the strategic direction for our entire SaaS portfolio. You will be responsible for the vision, roadmap, and execution across Centrik, Tech Log, SmartSuite, and our growing platform capabilities. Reporting directly to the CEO, you will set the bar for product excellence, elevate our product processes, and coach a multi-disciplinary product organization to deliver world-class products for aviation customers worldwide. This role will be based in London, UK or Vancouver, Canada. This is an on-site role with room for flexibility.
Leadership & Strategic Product Vision
- Set and execute the product vision and strategy across all SaaS products and platform services.
- Define long-term product direction aligned with TrustFlight's mission, growth goals, and customer needs.
- Lead and inspire the Product Management and Product Design teams.
- Recruit, develop, and coach Product Managers and Designers to build a high-performing product organization.
- Implement best-in-class product practices.
- Champion customer-centric decision-making.
Product Excellence & Delivery
- Establish scalable product development processes and underlying product operations (requirements standards, documentation, analytics, and release readiness) to ensure predictable roadmap execution.
- Drive clarity and alignment across product roadmaps.
- Partner with Engineering to optimize delivery processes.
- Embed quality and attention to detail throughout the lifecycle.
Innovation & Emerging Technologies
- Lead innovation initiatives across the product suite.
- Integrate AI and automation to advance product capabilities.
- Identify opportunities to expand the product ecosystem.
Cross-Functional Collaboration
- Collaborate with Customer Success, Sales, Marketing, Engineering, and Account Management.
- Support go-to-market readiness.
- Work closely with Sales and Marketing to ensure alignment on pricing, packaging, positioning, and commercial strategy.
- Represent the product organization at the executive level.
Customer Value & Industry Impact
- Engage with aviation organizations to understand their needs and build structured customer insight mechanisms (e.g., VOC programs, research cadences, advisory groups) to inform roadmap decisions.
- Ensure products meet the highest standards of usability and performance.
- Continuously enhance customer value, adoption, and satisfaction.
Key Metrics & KPIs
- Roadmap Delivery Reliability
- Requirements Quality
- NRR
- Product Adoption Metrics
- Velocity & Throughput
- Innovation Delivery
Qualifications
- 8+ years of Product Management experience, including 3 years leading PM teams or product organizations.
- Experience owning product strategy at the portfolio level, ideally across multiple SaaS products or platforms.
- Proven track record leading product in a SaaS company, ideally in the $10M+ ARR or during significant scale-up phases.
- Demonstrated success defining and delivering complex B2B workflow products with high reliability expectations.
- Strong operational leadership with the ability to establish product processes, delivery discipline, and cross-functional alignment in a scaling organization.
- Deep understanding of modern product development practices, including discovery, experimentation, product analytics, and user-centred design.
- Experience driving AI/ML or automation-based product innovation is a strong advantage.
- Ability to balance strategic thinking with hands-on execution in a lean, fast-paced environment.
- Excellent communicator capable of influencing senior executives and building alignment across Engineering, Sales, Marketing, Customer Success, and industry stakeholders.
- High attention to detail, strong customer empathy, and a commitment to product quality.
- Bonus: Experience operating in regulated industries, aviation, compliance-driven SaaS, or safety-critical workflows.
Benefits
- Comprehensive benefits package including health and dental benefits. Paid time off plus an extra day off to celebrate your birthday.
- Take advantage of our company contribution to pension/RRSP matching program to grow your savings while you work.
- As a fast-growing company, we offer incredible opportunities for career advancement and skill development.
- Base pay offered is based on location and may vary depending on skills, job-related knowledge, experience and internal equity.
Company Overview
TrustFlight is an innovative aviation software company that specializes in developing cutting-edge AI, digital workflow, and analytics applications for the aviation industry. Our software empowers many of the world's airlines, business jet operators, MROs, training organizations, and aviation service providers to enhance safety, streamline operations, and improve overall efficiency. We are one of the largest independent software providers in aviation, trusted by more than 1,600 organizations in over 120 countries, including many of the world's top operators.
Why Choose TrustFlight?
- Your contributions directly enhance the safety and efficiency of aviation operations, affecting hundreds of thousands of passengers and crew every month.
- Be part of an environment where you'll have the freedom to innovate, build, and create solutions that define the future of digital aviation.
- Join us at an inflection point as we scale our revenue growth using cutting-edge AI tools and SaaS best practices.
Mission & Values
Mission: To revolutionize aviation by delivering digital workflow solutions that enhance safety, streamline operations, and inspire confidence across the industry.
Impact: Over 200,000 users rely on our systems every day for operational safety, compliance management, and mission-critical decision-making.
Core Values: Guided by integrity, responsibility, innovation, and excellence, we are committed to empowering our partners to operate with confidence.
Head of Product in Westminster employer: TrustFlight
Contact Detail:
TrustFlight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product in Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the aviation industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! Create a portfolio or a personal website showcasing your product management projects, especially those involving AI and SaaS. This is your chance to demonstrate how you’ve shaped product strategies and led teams to success. Trust us, it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by diving deep into TrustFlight’s products. Understand their current offerings and think about how you can contribute to their growth. Bring fresh ideas to the table during your interview – they’ll love your enthusiasm and insight!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the TrustFlight team. Let’s get you that Head of Product role!
We think you need these skills to ace Head of Product in Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Product role. Highlight your experience in leading product teams and your understanding of SaaS products, as this will show us you’re the right fit for TrustFlight.
Showcase Your Vision: We want to see your strategic thinking! In your application, share your vision for product excellence and how you plan to elevate our product processes. This is your chance to impress us with your innovative ideas.
Highlight Collaboration Skills: Since this role involves working closely with various teams, make sure to mention your experience in cross-functional collaboration. We love seeing examples of how you've partnered with engineering, sales, and marketing in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at TrustFlight
✨Know Your Product Inside Out
Before the interview, dive deep into TrustFlight's product suite. Familiarise yourself with Centrik, Tech Log, and SmartSuite. Understand their features, benefits, and how they fit into the aviation workflow. This knowledge will help you articulate your vision for the product and demonstrate your commitment to the role.
✨Showcase Your Leadership Style
As a Head of Product, you'll be leading teams. Be prepared to discuss your leadership philosophy and provide examples of how you've successfully coached and developed product teams in the past. Highlight your experience in fostering collaboration across departments, as this is crucial for driving product excellence.
✨Emphasise Customer-Centric Decision Making
TrustFlight values customer insights. Be ready to share how you've engaged with customers to gather feedback and inform product decisions. Discuss any structured mechanisms you've implemented, like Voice of Customer programs, to ensure that products meet user needs and enhance satisfaction.
✨Demonstrate Your Innovation Mindset
With TrustFlight focusing on AI-driven capabilities, showcase your experience with innovation in product development. Talk about any initiatives you've led that integrated emerging technologies or improved existing processes. This will illustrate your ability to drive product evolution and keep pace with industry trends.
