At a Glance
- Tasks: Lead and manage international emergency call-centre operations with a focus on quality assurance.
- Company: TrustFlight, a leader in aviation technology with a dynamic work culture.
- Benefits: Hybrid working model, competitive salary, and opportunities for international travel.
- Other info: Exciting role with potential for career advancement and international exposure.
- Why this job: Make a real difference in emergency response while leading a global team.
- Qualifications: Proven experience in call centre management and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Trust Flight seeks a seasoned Call Centre Director to own governance and supplier management of its international emergency call-centre operations from its Bracknell base.
You will lead QA, activation readiness and post-activation reviews across global clients.
The role requires managing complex supplier relationships, drill planning, and rapid decision-making during activations, with on-call responsibilities and UK-based work, and potential international deployments.
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Director, International Call Centre (Hybrid) in Bracknell employer: TrustFlight
TrustFlight is an exceptional employer that fosters a dynamic work culture in Binfield, England, where innovation meets collaboration. Employees benefit from comprehensive growth opportunities, including professional development and leadership training, all while contributing to a mission that enhances safety in the aviation sector. With a focus on teamwork and a commitment to excellence, TrustFlight offers a rewarding environment for those looking to make a meaningful impact in their careers.
