At a Glance
- Tasks: Design and implement AI solutions to streamline aviation operations and enhance efficiency.
- Company: Join TrustFlight, a leader in aviation safety training and consultancy.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and enjoy a dynamic work environment.
- Why this job: Make a real impact by transforming manual processes into smart, automated workflows.
- Qualifications: Experience in digital solutions and a passion for technology and automation.
Department / Business Unit: Baines Simmons / Operations
Reports To: Operations Director
Direct Reports: None
Grade / Band: Graduate
Location: UK Hybrid (Bracknell)
Employment Type: Full-time
Budget Responsibility: None
Purpose of the Role: TrustFlight’s Operations department delivers a high volume of aviation safety training, consultancy, and compliance services to clients globally. This role exists to identify, design, and implement digital and AI-powered solutions that automate and streamline the operational workflows underpinning consultant scheduling, travel logistics, contractor management, and client-facing communications.
Scope & Decision‑Making Authority:
- Design, build, and deploy automation solutions for agreed operational workflows using AI and no-code/low-code tooling.
- Select and recommend appropriate tools and platforms for workflow automation.
- Propose and pilot new digital solutions with line manager oversight.
- Escalate to Operations Director for significant new vendor contracts or material changes to client‑facing communications.
- Cross‑functional coordination with Training Delivery, Consulting, Client Success, Business Development, and Product teams.
Key Relationships:
- Internal: Operations Director, Operations Coordinators, Admins & Consultants, IT & Engineering, Senior Leadership Team, Business Development Team, Product Team.
- External: Training & Consultancy Clients, Contractors & Freelance Consultants, Software & Platform Vendors.
Key Responsibilities:
- Audit and map current operational workflows to identify automation and AI opportunities.
- Design and build end‑to‑end digital workflows using AI tools and automation platforms.
- Implement intelligent scheduling solutions for consultant time allocation.
- Automate the full client communication lifecycle for training and consultancy engagements.
- Build and maintain a digital contractor management workflow.
- Own the technology stack for Operations automation.
- Champion adoption of new digital workflows across the Operations team.
- Monitor solution performance and continuously improve automations.
- Support the Business Development team with AI‑assisted proposal workflows.
- Collaborate with the Product team to design and implement digital solutions.
Key Metrics for Success:
- Within 90 days: Full audit of operational workflows completed and an automation roadmap agreed.
- Within 6 months: At least 3 core workflows automated, with measurable reduction in manual processing time.
- Within 12 months: End‑to‑end automation coverage across scheduling, travel coordination triggers, client communications, and contractor onboarding.
AI and Digital Solutions Engineer employer: TrustFlight
TrustFlight is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant hybrid environment of Bracknell. As an AI and Digital Solutions Engineer, you will have the opportunity to drive meaningful change by automating operational workflows, while benefiting from comprehensive training and development programmes that support your career growth. With a focus on employee well-being and a commitment to leveraging cutting-edge technology, TrustFlight empowers its team members to excel and make a significant impact in the aviation safety sector.
StudySmarter Expert Advice🤫
We think this is how you could land AI and Digital Solutions Engineer
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like TrustFlight!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the AI and Digital Solutions Engineer position at TrustFlight, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when TrustFlight is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted AI and Digital Solutions Engineer role at TrustFlight!
We think you need these skills to ace AI and Digital Solutions Engineer
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to TrustFlight and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at TrustFlight
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to TrustFlight.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at TrustFlight, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
