Sales Ops & Enablement Lead

Trusted Tech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses.

Our robust team of in-house, global Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program.

Prioritizing a people-centric mission, Trusted Tech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment.

Trusted Tech is the fastest-growing Microsoft Partner globally, with a presence in the UK and Europe for just over four years.

Our continued success is built on relentless customer focus, innovation, and a world-class team.

You’ll be joining a high-energy, high-impact organisation with the opportunity to make the role your own and directly influence our growth across the region.

• Overview
• Trusted Tech is seeking a commercially minded and execution-focused

GTM Sales Enablement Manager to build and lead the enablement function for our UK go-to-market organisation.

This is a high-impact, cross-functional role responsible for equipping Trusted Tech’s UK customer-facing teams (across Sales, Business Development, and Account Management) with the knowledge, skills, content, and tools they need to engage prospects and clients effectively at every stage of the buyer journey.

The GTM Enablement Manager works in close partnership with Sales, Marketing, Customer Success, Product, and Revenue Operations to drive measurable commercial outcomes, faster ramp times, stronger win rates, higher quota attainment, and consistent adoption of the processes and methodologies that make Trusted Tech’s UK revenue motion repeatable and scalable.

Responsibilities

• Develop and execute enablement programs that are directly tied to Trusted Tech’s UK GTM objectives, such as targeted interventions that address the specific skills, knowledge, and process gaps that move the commercial needle.
• Design and own onboarding programmes for Sales, Business Development, Account Management, and Customer Success, building a structured ramp experience that gets new hires to full productivity faster without sacrificing quality.
• Create and maintain sales playbooks, messaging frameworks, and competitive battlecards that reflect the reality of what’s working in the field.
• Partner with Sales and Marketing to support new product, service, and campaign launches with targeted enablement that ensures the team can articulate value clearly and confidently from day one.
• Drive consistent adoption of sales methodologies, GTM processes, and best practices across the UK customer-facing organisation.
• Content & Training Development
• Build and deliver training sessions, workshops, and certification programmes that are engaging, practical, and directly applicable to what the team faces in real client conversations.
• Develop role-specific learning paths and coaching materials that meet people where they are, whether they’re a BDR learning to qualify, an AE working on deal progression, or an AM navigating a renewal conversation.
• Create high-quality enablement content including presentations, call scripts, objection-handling frameworks, and client-facing resources, maintaining a library that is organised, current, and easy for the team to use.
• Partner with internal subject matter experts across Sales, Product, and Marketing to ensure all content remains technically accurate, commercially relevant, and aligned with Trusted Tech’s messaging standards.
• Performance Analysis & Coaching Support
• Analyse performance data across pipeline metrics, win/loss trends, ramp benchmarks, and training outcomes, to identify skill gaps and prioritise enablement investment where it will have the greatest commercial impact.
• Collaborate closely with UK Sales leadership and managers to support structured coaching initiatives, individual development plans, and performance improvement efforts with relevant content and frameworks.
• Measure the effectiveness of training and enablement programmes through assessments, KPIs, and downstream business outcomes, using data to continuously improve what gets built and delivered.
• Establish and maintain enablement metrics including ramp time, quota attainment, methodology adoption, and productivity, ensuring the team’s performance against these indicators is visible and regularly reported.
• Cross-Functional Collaboration
• Partner with Marketing to ensure messaging consistency across sales conversations, campaigns, and client-facing materials so that what Sales says in the field aligns with what Marketing puts into the market.
• Work with Product teams to translate product updates, new capabilities, and differentiated value propositions into enablement content and training that gives Sales the confidence to have informed, credible conversations.
• Collaborate with Revenue Operations to improve process clarity, reporting visibility, and tool adoption across the UK GTM organisation, removing friction from the revenue motion wherever it exists.
• Support UK Sales leadership and senior stakeholders with strategic GTM initiatives and organisational change management, ensuring enablement is positioned as a commercial function.
• Own the management, configuration, and optimisation of Trusted Tech’s UK enablement and sales coaching platforms, ensuring they are well-adopted, properly maintained, and delivering measurable value to the team.
• Partner with Revenue Operations and Sales leadership to ensure the team is fully leveraging CRM and sales technology investments, identifying adoption gaps, delivering training where needed, and advocating for process improvements that improve data quality and pipeline visibility.
• Continuously evaluate the UK GTM tech stack for opportunities to streamline workflows, eliminate manual effort, and improve operational efficiency through smarter use of existing tools or the selective introduction of new ones.
• Required Skills & Qualifications (must-haves)
• 3+ years of experience in Sales Enablement, Revenue Enablement, GTM Enablement, Sales Training, or a closely related role, with demonstrated ownership of programmes that produced measurable commercial outcomes.
• Proven experience working directly with customer-facing teams in a B2B environment, with a clear understanding of how sales, business development, account management, and customer success functions operate and where enablement creates the most value.
• Strong presentation, facilitation, and training skills; the ability to hold a room, adapt to different learning styles, and deliver sessions that people leave feeling genuinely better equipped.
• Excellent project management and stakeholder management abilities, with a track record of driving cross-functional initiatives to completion in a fast-paced, commercially driven environment.
• Experience with CRM platforms, particularly Salesforce, including a working understanding of how CRM data connects to sales performance and enablement priorities.
• Strong analytical skills with the ability to design and measure programme effectiveness, interpret performance data, and translate findings into actionable enablement priorities.
• Proficiency with the Microsoft Office 365 Suite and/or Google Workspace, programme management, and reporting.
• Preferred Skills & Qualifications (nice-to-haves)
• Background in Saa S, technology, cloud services, cybersecurity, or managed services environments where the product is technical, the sales cycle is consultative, and enablement needs to bridge business value and technical depth.
• Working knowledge of structured sales methodologies such as MEDDIC/MEDDPICC, Challenger, SPIN, or Sandler, and experience embedding one or more of these into an enablement programme or onboarding curriculum.
• Familiarity with the Microsoft partner ecosystem, including Microsoft 365, Azure, CSP and licensing motions, and co-sell; directly relevant to how Trusted Tech goes to market and how the UK team positions its offerings.
• Change management or instructional design experience, particularly in the context of rolling out new methodologies, tools, or GTM processes across a sales organisation.
• Experience using conversation intelligence platforms such as Gong for call calibration, rep coaching, and extracting field insights that inform enablement content.
• Success Metrics

Performance in this role will be evaluated against the following indicators, measured on a quarterly and annual basis in partnership with UK Sales leadership:

• Reduction in new hire ramp time against established benchmarks.
• Increase in quota attainment and revenue productivity across the UK customer-facing team.
• Improvement in win rates and pipeline conversion metrics.
• Adoption rates of GTM processes, sales methodologies, and core enablement tools.
• Training completion rates and certification achievement across the UK team.
• Qualitative feedback scores from sales and customer-facing teams on enablement quality and relevance.
• Demonstrable revenue impact attributable to enablement initiatives, measured in partnership with Revenue Operations.

Type

Hybrid Role (3 days onsite, 2 days WFH)

Hours

Location

• 3 New St Square, London EC4A 3BF
• Extra 4 Days of Annual Leave After 1 Year
• Pension Scheme
• Monthly Company Events
• Monthly Team Lunches
• Ongoing training, certification support, and career development opportunities in a rapidly growing Microsoft Partner environment.

*Trusted Tech is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law.*

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