At a Glance
- Tasks: Manage client cloud subscriptions and tackle complex billing challenges.
- Company: Join TrustedTech, a leading Microsoft Cloud Solution Provider with a people-centric mission.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a high-energy team focused on innovation and customer satisfaction.
- Why this job: Make a real impact in a fast-growing company and shape your career.
- Qualifications: Background in SaaS Customer Success and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
Who We Are: TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses. Our robust team of in-house, global Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment. TrustedTech is the fastest-growing Microsoft Partner globally, with a presence in the UK and Europe for just over four years. Our continued success is built on relentless customer focus, innovation, and a world-class team. You’ll be joining a high-energy, high-impact organisation with the opportunity to make the role your own and directly influence our growth across the region.
Overview: The Account Specialist is a key member of the Account Services team, accountable for the end-to-end management, optimisation, and governance of client cloud subscriptions and financial health. This role serves as the escalation point for complex billing, licensing, and subscription challenges, ensuring accuracy, compliance, and high levels of customer satisfaction. This position requires a high-impact professional with a background in SaaS Customer Success who can navigate the complexities of software licensing and subscription billing. While you will ultimately orchestrate administrative lifecycle events in the Microsoft 365 Admin Center, we are looking for a candidate with the professional acumen to provide a solution-oriented approach to customer advocacy and dispute resolution.
Responsibilities: Subscription Billing, Financial Ownership. A bachelor’s degree in a related field is preferred.
Preferred Skills:
Account Specialist employer: TrustedTech
At TrustedTech, we pride ourselves on being a people-centric employer that fosters a dynamic and innovative work culture. As an Account Specialist, you'll benefit from our commitment to employee growth through continuous training and development opportunities, all while working in a fast-paced environment that values your contributions and encourages you to shape your role. Located in the UK, you'll be part of a rapidly expanding team that is at the forefront of Microsoft Cloud solutions, making a meaningful impact in the industry.
