Platform Engineer

TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. We’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world. Our goal is to grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people.

Now is an exciting time to join TrustedHousesitters—where innovation, advocacy and community-driven growth are at the heart of our success. We are looking for an experienced and motivated Senior Platform Engineer to join our growing Platform & Enablement team. In this role, you will design, build, and maintain the cloud infrastructure and tooling that powers our Web, Backend, and Mobile applications. You will champion infrastructure-as-code principles, CI/CD best practices, and robust observability.

Responsibilities

• Infrastructure as Code: Design, deploy, and manage our AWS cloud infrastructure using Pulumi (Python) to ensure a consistent, repeatable, and version-controlled environment.
• CI/CD Pipeline Ownership: Build and optimise our continuous integration and delivery pipelines using CircleCI to facilitate rapid and reliable deployment of our Next.js (Web), Django (Backend), and React Native/Expo (Mobile) services.
• Observability & Monitoring: Implement and manage comprehensive monitoring, alerting, and logging solutions using Datadog and Sentry to provide deep visibility into application performance, system health, and user experience.
• Automation & Tooling: Develop and maintain internal tooling and automation, primarily using Python, to improve engineering efficiency and streamline operational tasks.
• Scalability & Reliability: Collaborate with product and development teams to architect scalable services, troubleshoot production issues, and ensure high availability across the platform.
• Security & Compliance: Embed security best practices into our infrastructure and deployment processes, ensuring adherence to internal standards and industry compliance requirements.

Requirements

• 7+ years of proven experience in a Platform Engineering, DevOps, or SRE role.
• Deep expertise with a broad range of AWS services, including solid MySQL RDS.
• Strong hands-on experience with Infrastructure as Code, specifically Pulumi with Python.
• Expertise in Python as a general-purpose programming language for tooling and automation.
• Experience with containerisation technologies such as Docker, Kubernetes or ECS.
• Hands-on experience configuring and maintaining CI/CD pipelines using CircleCI.
• Demonstrated experience with monitoring and observability tools, particularly Datadog.
• A product-minded engineering approach able to abstract complex operational problems into elegant, reusable platform solutions.
• Excellent communication skills and confidence collaborating cross-functionally with both technical and non-technical stakeholders.
• Comfortable driving initiatives in ambiguous problem spaces.

Nice to have

• Proven experience mentoring engineers on best practices for infrastructure and reliability.
• Familiarity with deploying and running diverse technology stacks, including Next.js/TypeScript, Django/Python and React Native/Expo.
• Experience with data store infrastructure such as OpenSearch, Redis, and ElastiCache.
• Experience delivering infrastructure projects, driving consensus, and providing guidance to peers.
• Experience integrating AI/ML-powered tools or APIs to enhance platform capabilities.
• Experience working in a fast-paced, product-led growth environment.
• A mindset geared toward continuous improvement and operational excellence.

Benefits

• In addition to a competitive salary and bonus, we offer a range of benefits, including:
• For the love of pets: Each year, you’ll get a Premium TrustedHousesitters Combined membership which includes benefits like free airport lounge passes, Sit Cancellation Plan and Home and Contents Plan, plus five Premium memberships to gift to friends and family. Our team can work remotely from as many house sits as they like, and we contribute up to £500 per year towards travel costs to and from sits. Find a rescue pet to join your family and we’ll cover the adoption fees, as well as “pawternity” to help your pet settle into their new home.
• Health & wellbeing: SimplyHealth healthcare cash plan, Bupa Health Insurance and Dental Insurance plan, Specsavers eyecare scheme, Weekly virtual yoga sessions, Optional enrollment onto our Trusted Giving scheme, which includes employee giving via Charities Trust and 2 days paid annual volunteering allowance.
• Working environment: Work fully remotely from anywhere in the world - as long as you follow compliance as a UK tax resident, Get £200 to spend on home office equipment each year + Macbook and Apple accessories when you start, Access to Spaces co-working locations across the globe, We host an all-expenses-paid meetup each quarter and fund team events (remote or in-person) throughout the year, We cover the costs of personal development resources and have regular time set aside for learning and growth, Depending on your role within the business, you’ll have the option to customise your work hours to better align with your personal schedule.
• Compensation & time off: 25 days off per year, plus bank holidays and festive closure between Christmas and New Year (36 days + Christmas Day for some roles), Competitive salary which is reviewed twice a year, Generous equity package, Discretionary 10% quarterly bonus scheme, distributed quarterly, Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters, £500 recruitment referral bonus.

Note: We may use AI tools in the hiring process. Final hiring decisions are made by humans. If you would like more information about how your data is processed, please contact us.