Digital Learning Specialist

TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. We’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. Our goal is to grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people.

The Purpose: Turning our evolving ideas and expertise into engaging, scalable learning experiences that power a feedback-rich, high-performance culture at TrustedHousesitters.

The Role: As our Digital Learning Specialist, you’ll help turn the knowledge, ideas and expertise that exist across the organisation into engaging, accessible learning experiences. Your role will be to bring structure to that information and transform it into clear, scalable learning content that people can easily use and apply in their work.

What you’ll be doing:

• Transforming existing ideas, notes and “half-built” resources into polished, high-quality learning and development materials.
• Designing and building engaging digital learning content across a mix of formats - including videos, infographics, guides, modules and assessments.
• Owning and developing our learning spaces in Notion, creating intuitive, well-structured and easy-to-navigate content.
• Working closely with subject matter experts to translate knowledge into practical, accessible learning experiences.
• Supporting the development and launch of our line manager core curriculum and wider L&D toolkit.
• Helping embed a feedback-rich, future-ready, high-performance culture through scalable learning & development solutions.
• Reviewing and auditing existing learning & development frameworks to identify gaps, opportunities and areas for improvement.
• Tracking learning engagement and effectiveness, using insight to continually iterate and improve content.

What we’re looking for:

• Proven experience within a fast-paced startup or scale-up environment in a digital learning or building role.
• Strong grounding in learning principles, instructional design and digital learning best practice for rapid learning and deployment.
• Someone who loves building from the ground up - comfortable turning a blank page into something impactful, engaging and useful.
• Confidence in creating visually appealing, interactive content.
• Hands-on experience building and maintaining content in Notion (or similar tools).
• Experience creating infographics and visuals in Canva (or other design tools).
• Confidence in video creation, using Vimeo, Loom (or similar).
• A collaborative approach, with the ability to work cross-functionally and build strong relationships.
• Highly organised, detail-oriented and an excellent communicator.
• Comfortable working with limited constraints and finding smart, creative ways to make learning come to life.

You’ll thrive in this role if…

• You enjoy taking ownership and shaping your own path.
• You’re energised by a fast-moving environment.
• You turn ideas into action.
• You’re comfortable with change and ambiguity.

If you're ready to join us on our mission to become the most loved pet travel solution, we’d love to hear from you!

Benefits:

• Fully remote work.
• Meaningful equity (gifted, not vested).
• Discretionary 10% annual bonus scheme.
• 25 days holiday annually plus bank holidays and Christmas to New Year closure.
• Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters.
• Premium TrustedHousesitters pet owner and sitter membership.
• Access to Spaces (co-working) Locations across the globe.
• Monthly working from home stipend.
• Macbook.
• Bupa Health Insurance and Dental Insurance plan.
• Weekly virtual yoga sessions.