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For Companies At a Glance
- Tasks: Design technical solutions and deliver top-notch 3rd-line support for our customers.
- Company: Join a trusted IT provider with a friendly, award-winning culture.
- Benefits: Enjoy profit share, private medical insurance, and extra leave on your birthday.
- Why this job: Make an impact in a dynamic role while growing your skills and career.
- Qualifications: 3+ years in a similar role with strong problem-solving and communication skills.
- Other info: Experience a positive work environment with opportunities for progression.
The predicted salary is between 37000 - 40000 £ per year.
The Role
Location: Ringwood, Hampshire
Salary: £37,000 - £40,000 DOE + Profit Share
Hours: 37.5 hours per week
This role is subject to a clear standard DBS check being received.
Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.
Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership as well as offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Skills and Experience
- We are seeking a skilled and motivated Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support.
- This is a key role providing outstanding service to our customers and delivering innovation across technical operations.
- Working with internal and external stakeholders, you will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services.
Qualifications
- At least 3 years of experience in a similar role (3rd line equivalent).
- Proven ability to implement, configure, test, and maintain technical infrastructure.
- Strong problem-solving skills and a proactive approach to technical challenges.
- Excellent knowledge of supporting enterprise network technologies including switching, firewalling, routing, and wireless products.
- Committed to continuous learning and actively pursuing vendor certifications.
- Ability to follow and produce detailed technical documentation.
- Strong communication skills and stakeholder management experience.
- Able to work independently and collaboratively in a fast-paced environment.
- High attention to detail with a focus on accuracy and quality.
- Positive, proactive attitude with a strong sense of ownership.
The Package
- Company Profit Share (first £3,600 is tax free).
- 22 days annual leave plus bank holidays, increasing with your length of service.
- Birthday as additional paid leave.
- Additional paid leave (dependent on company performance).
- Private Medical Insurance, including dental.
- Ongoing training and support.
- Company sick pay policy.
- Pension Scheme.
- Fresh fruit, posh coffee machine and the occasional pizza.
- Hybrid Working (Non-contractual).
- Progression opportunities.
Systems Engineer employer: Trusted Technology Partnership
Contact Detail:
Trusted Technology Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Trusted Technology Partnership on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and problem-solving techniques. Be ready to showcase how you've tackled challenges in past roles, especially in 3rd-line support.
✨Tip Number 3
Show off your passion for continuous learning! Mention any vendor certifications you're pursuing or relevant courses you've taken. It shows you're committed to staying ahead in the tech game.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome team at Trusted Technology Partnership.
We think you need these skills to ace Systems Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Engineer role. Highlight your experience with technical solutions and 3rd-line support, as well as any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled technical challenges in the past. We’re all about innovation and proactive approaches, so let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Trusted Technology Partnership
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around enterprise network technologies like switching, firewalling, and routing. Be ready to discuss your past experiences in implementing and maintaining these systems, as this will show your expertise and confidence.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your proactive approach and ability to think on your feet.
✨Communicate Clearly and Effectively
Strong communication skills are key for this role. Practice explaining complex technical concepts in simple terms, as you'll need to work with both internal teams and external stakeholders. This will highlight your ability to manage relationships and collaborate effectively.
✨Emphasise Your Commitment to Learning
Since the company values continuous learning, be prepared to discuss any vendor certifications you're pursuing or have completed. Share how you stay updated with industry trends and technologies, showing that you're not just skilled but also eager to grow.