IT Service Delivery Lead – Hybrid + Profit Share in Ringwood

IT Service Delivery Lead – Hybrid + Profit Share in Ringwood

Ringwood Full-Time 50000 - 55000 Β£ / year (est.) No working from home possible
Trusted Technology Partnership

At a Glance

  • Tasks: Lead Service Desk teams and shape service delivery strategy for client satisfaction.
  • Company: Trusted Technology Partnership in Ringwood, Hampshire.
  • Benefits: Salary of Β£50,000–£55,000, profit share, and hybrid work options.
  • Other info: Opportunity for career growth and development in a supportive team.
  • Why this job: Make a real impact on service delivery and client satisfaction in a dynamic environment.
  • Qualifications: Experience in service delivery management and strong leadership skills.

The predicted salary is between 50000 - 55000 Β£ per year.

Trusted Technology Partnership in Ringwood, Hampshire, is seeking a Service Delivery Manager to lead the Service Desk teams and shape service delivery strategy.

You will drive client satisfaction, manage KPIs, and ensure efficient operation across 1st and 2nd line support.

This hybrid role offers 37.5 hours per week, a salary of Β£50,000–£55,000 plus benefits and a company profit share, and requires successful DBS clearance.

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IT Service Delivery Lead – Hybrid + Profit Share in Ringwood employer: Trusted Technology Partnership

Trusted Technology Partnership is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a focus on high-quality technical support and infrastructure projects across the beautiful regions of Wiltshire and Somerset, employees benefit from a supportive hybrid working environment, private medical insurance, and a robust pension scheme, making it a rewarding place to build a career.

Trusted Technology Partnership

Contact Details:

Trusted Technology Partnership Recruitment Team

We think you need these skills to ace IT Service Delivery Lead – Hybrid + Profit Share in Ringwood

Service Delivery Management
Client Satisfaction
KPI Management
1st Line Support
2nd Line Support
Team Leadership
Strategic Planning