2nd Line IT Support Technician | Hybrid & Profit Share in Ringwood

2nd Line IT Support Technician | Hybrid & Profit Share in Ringwood

Ringwood Full-Time 26000 - 30000 £ / year (est.) No working from home possible
Trusted Technology Partnership

At a Glance

  • Tasks: Provide 2nd line IT support, handle escalations, and maintain customer infrastructure.
  • Company: Trusted Technology Partnership in Ringwood, Hampshire with a focus on collaboration.
  • Benefits: Salary of £26,000–£30,000 DOE, profit share, hybrid working, and training opportunities.
  • Other info: Enjoy a supportive environment with opportunities for professional growth.
  • Why this job: Join a dynamic team and make a real difference in customer support.
  • Qualifications: Experience in IT support and strong problem-solving skills.

The predicted salary is between 26000 - 30000 £ per year.

Trusted Technology Partnership in Ringwood, Hampshire is recruiting a 2nd Line Support Technician.

The role offers hybrid working after probation and a salary of £26,000–£30,000 DOE plus profit share and benefits.

You will handle escalations, maintain customer infrastructure, support the 1st Line and progress incidents to resolution while liaising with customers.

Training via Microsoft Learn is provided.

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2nd Line IT Support Technician | Hybrid & Profit Share in Ringwood employer: Trusted Technology Partnership

Trusted Technology Partnership is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a focus on high-quality technical support and infrastructure projects across the beautiful regions of Wiltshire and Somerset, employees benefit from a supportive hybrid working environment, private medical insurance, and a robust pension scheme, making it a rewarding place to build a career.

Trusted Technology Partnership

Contact Details:

Trusted Technology Partnership Recruitment Team

We think you need these skills to ace 2nd Line IT Support Technician | Hybrid & Profit Share in Ringwood

2nd Line Support
Incident Management
Customer Liaison
Technical Troubleshooting
Infrastructure Maintenance
Escalation Handling
Support for 1st Line Technicians