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- Tasks: As a 2nd Line Technician, you'll tackle IT support issues and provide top-notch service.
- Company: Join Trusted Technology Partnership, a leader in IT Infrastructure and Support Services for over 25 years.
- Benefits: Enjoy hybrid working, a competitive salary, profit sharing, and great benefits.
- Why this job: This role offers hands-on experience in tech, a supportive culture, and opportunities for growth.
- Qualifications: We're looking for tech-savvy individuals with a passion for problem-solving and customer service.
- Other info: Full-time position with 37.5 hours per week, based in Ringwood, Hampshire.
The predicted salary is between 25000 - 28000 £ per year.
2nd Line Technician
Location: Ringwood, Hampshire, BH24 + Hybrid home working
Salary: £26,000 – £30,000, DOE + Profit Share + Benefits
Hours: 37.5 hours per week
Contract: Full time, Permanent
2nd Line Technician – The Role
We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform ro…
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Locations
2nd Line Technician employer: Trusted Technology Partnership Ltd
Contact Detail:
Trusted Technology Partnership Ltd Recruiting Team
We think you need these skills to ace 2nd Line Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the 2nd Line Technician position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in IT support or related fields. Mention specific technologies or systems you have worked with that align with the company's services.
Showcase Problem-Solving Skills: As a 2nd Line Technician, problem-solving is crucial. Include examples in your application that demonstrate your ability to troubleshoot and resolve technical issues effectively.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work with Trusted Technology Partnership specifically.
How to prepare for a job interview at Trusted Technology Partnership Ltd
✨Understand the Company
Before your interview, take some time to research Trusted Technology Partnership. Understand their core services and values, as this will help you align your answers with what they are looking for.
✨Showcase Your Technical Skills
As a 2nd Line Technician, you'll need to demonstrate your technical expertise. Be prepared to discuss specific technologies you've worked with and how you've solved complex issues in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your previous experience where you successfully resolved technical problems or provided excellent customer support.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, ongoing projects, or opportunities for professional development within the organization.
