2nd Line Technician

2nd Line Technician

Ringwood +1 Full-Time 25000 - 28000 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: As a 2nd Line Technician, you'll tackle IT support issues and provide top-notch service.
  • Company: Join Trusted Technology Partnership, a leader in IT Infrastructure and Support Services for over 25 years.
  • Benefits: Enjoy hybrid working, a competitive salary, profit sharing, and great benefits.
  • Why this job: This role offers hands-on experience in tech, a supportive culture, and opportunities for growth.
  • Qualifications: We're looking for tech-savvy individuals with a passion for problem-solving and customer service.
  • Other info: Full-time position with 37.5 hours per week, based in Ringwood, Hampshire.

The predicted salary is between 25000 - 28000 £ per year.

2nd Line Technician

Location: Ringwood, Hampshire, BH24 + Hybrid home working
Salary: £26,000 – £30,000, DOE + Profit Share + Benefits
Hours: 37.5 hours per week
Contract: Full time, Permanent

2nd Line Technician – The Role

We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform ro…

WHJS1_UKTJ

Locations

Ringwood Hampshire

2nd Line Technician employer: Trusted Technology Partnership Ltd

At Trusted Technology Partnership, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and innovation. Located in the picturesque Ringwood, Hampshire, our hybrid working model allows for flexibility while ensuring our team members have access to professional growth opportunities and a competitive salary package, including profit sharing and comprehensive benefits.
T

Contact Detail:

Trusted Technology Partnership Ltd Recruiting Team

We think you need these skills to ace 2nd Line Technician

Technical Support
Troubleshooting Skills
Networking Knowledge
Windows and Linux Operating Systems
Remote Desktop Support
Customer Service Skills
Problem-Solving Skills
Active Directory Management
ITIL Framework Understanding
Documentation Skills
Time Management
Communication Skills
Team Collaboration
Adaptability to New Technologies

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the 2nd Line Technician position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in IT support or related fields. Mention specific technologies or systems you have worked with that align with the company's services.

Showcase Problem-Solving Skills: As a 2nd Line Technician, problem-solving is crucial. Include examples in your application that demonstrate your ability to troubleshoot and resolve technical issues effectively.

Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work with Trusted Technology Partnership specifically.

How to prepare for a job interview at Trusted Technology Partnership Ltd

✨Understand the Company

Before your interview, take some time to research Trusted Technology Partnership. Understand their core services and values, as this will help you align your answers with what they are looking for.

✨Showcase Your Technical Skills

As a 2nd Line Technician, you'll need to demonstrate your technical expertise. Be prepared to discuss specific technologies you've worked with and how you've solved complex issues in the past.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your previous experience where you successfully resolved technical problems or provided excellent customer support.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, ongoing projects, or opportunities for professional development within the organization.

2nd Line Technician
Trusted Technology Partnership Ltd
T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>