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- Tasks: Welcome patients and manage appointments in a busy healthcare environment.
- Company: Join Optimised Care, a trusted private healthcare provider.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Why this job: Be the first point of contact and make a difference in patient care.
- Qualifications: Previous reception experience and strong communication skills required.
- Other info: Immediate start available with long-term stability.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Full-Time | 37.5 Hours per Week | £25,000 (Negotiable DOE)
Start Date: ASAP
Location: Bromsgrove B60 1LY
Trusted Talent is recruiting on behalf of Optimised Care, a well-established private healthcare provider, for a Reception Administrator to join their professional and patient-focused team. This is an excellent opportunity for someone with proven reception experience who enjoys being the first point of contact in a busy environment.
The Role – Reception Administrator
As a Reception Administrator, you will support the smooth day-to-day running of reception services at Optimised Care, ensuring patients, visitors, and professionals receive a warm, efficient, and professional experience.
Key Responsibilities
- Welcoming patients and visitors in a friendly and professional manner
- Managing incoming calls, emails, and appointment enquiries
- Booking and coordinating appointments accurately
- Maintaining records and updating internal systems
- Supporting the wider administrative team with general office tasks
- Ensuring reception areas remain tidy, organised, and professional
About You
To be successful as a Reception Administrator, you will have:
- Previous experience working on reception (essential)
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Confidence working in a fast-paced environment
- Good IT skills and experience using admin or booking systems
What’s on Offer
- Salary of £25,000, negotiable and potentially higher depending on experience
- Full-time hours: 37.5 hours per week
- Immediate start available
- Supportive, professional healthcare setting with Optimised Care
- Long-term opportunity with stability
If you are an experienced Reception Administrator and available to start as soon as possible, we’d love to hear from you. Apply now or get in touch for more information.
Reception Administrator in Bromsgrove employer: Trusted Talent
Contact Detail:
Trusted Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Administrator in Bromsgrove
✨Tip Number 1
Make sure you research Optimised Care before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Reception Administrator, you'll be the first point of contact, so being friendly and professional is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the company culture and expectations. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and processed quickly. We’re excited to see your application come through!
We think you need these skills to ace Reception Administrator in Bromsgrove
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous reception experience in your application. We want to see how you've handled busy environments and provided excellent customer service, so don’t hold back!
Be Personable: Since you'll be the first point of contact, let your personality shine through! Use a friendly tone in your written application to show us that you can create a warm and welcoming atmosphere.
Attention to Detail is Key: We love candidates who pay attention to detail. Double-check your application for any typos or errors, and ensure all your information is accurate. This shows us you’re organised and professional!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Trusted Talent
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception Administrator. Familiarise yourself with the key tasks like managing calls, booking appointments, and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As the first point of contact, excellent customer service is crucial. Prepare examples from your past experience where you’ve successfully handled difficult situations or provided exceptional service. This will highlight your ability to create a warm and professional atmosphere for patients and visitors.
✨Demonstrate Organisational Skills
Being organised is key in a busy reception environment. Think of specific instances where you’ve managed multiple tasks efficiently. You could mention how you prioritised appointments or kept records up to date, which will show that you can handle the fast-paced nature of the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the company culture at Optimised Care, or how they measure success in this role. This not only shows your interest but also helps you determine if it’s the right fit for you.
