AV Manager in London

A permanent, full-time position based in Kenilworth, Warwickshire with standard working hours generally from 08:00 to 17:00, Monday to Friday, including a one-hour lunch break.

An exciting opportunity has arisen for an AV Manager to join the team at a busy and prestigious hotel conference and events venue. The successful candidate will be responsible for delivering high-quality audio visual services across a wide range of conferences, meetings, corporate events, and live productions. This is a hands-on, client-facing position combining technical expertise, event delivery, team leadership, and commercial awareness.

You will work closely with the hotel's Sales, Events, and Operations teams to ensure all events are delivered to a consistently high standard while identifying opportunities to enhance the client experience through additional AV services. You will also oversee an on-site AV technician and coordinate freelance technical support when required.

Key Responsibilities:

• Coordinate all AV requirements for conferences, meetings, and events.
• Build strong relationships with clients and identify opportunities to increase AV revenue.
• Provide technical advice and support to the hotel's Sales and Events teams.
• Ensure AV equipment is installed, tested, and presented to a high standard.
• Prepare event proposals and quotations where required.
• Manage on-site AV equipment, stock, and technical resources.
• Maintain event schedules and weekly cost reports.
• Manage smaller projects and provide support on larger-scale events.
• Work closely with Hotel Operations to ensure event spaces are fully AV-ready.
• Manage and support the on-site technician.
• Coordinate freelance technicians when additional support is required.
• Provide AV support to additional venues when required.

About You:

The ideal candidate will have a genuine interest in the live events industry, with practical experience across audio visual technology and event production. You will ideally have:

• Previous experience in an AV, live events, or hotel conference environment.
• Hands-on technical knowledge of AV, sound, lighting, staging, or related event equipment.
• Experience working within the hotel conference and events sector.
• Strong client-facing and communication skills.
• The ability to manage your own workload and work independently.
• Good people management and leadership skills.
• A proactive approach with the confidence to use your own initiative.
• A professional and well-presented manner.
• Excellent attention to detail and pride in delivering a high-quality service.
• A hardworking, enthusiastic, and flexible approach.
• The ability to work additional hours and at short notice when required.
• A full UK driving licence.
• Good IT skills and working knowledge of Microsoft Office, particularly Excel, Word, Outlook, and Visio.
• Knowledge of Hiretrack would be advantageous.