At a Glance
- Tasks: Lead a team to deliver fair and timely regulatory decisions that protect the public.
- Company: Join a dynamic organisation focused on public protection and regulatory excellence.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth and involvement in continuous improvement initiatives.
- Why this job: Make a real impact by ensuring high-quality regulatory decisions in a collaborative team.
- Qualifications: Experience in regulatory decision-making and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
Job Purpose - 12 Month Fixed Term Contract
To lead and develop the Regulatory Decision team, ensuring the consistent, fair and timely delivery of high quality regulatory decisions that support public protection.
The Regulatory Decision Manager is responsible for leading a team of Adjudicators, overseeing the allocation and progression of cases, ensuring decisions are evidence based, legally robust and compliant with statutory requirements, organisational policies and regulatory standards.
Working closely with Investigations, Legal Services, Hearings and senior stakeholders, you will promote consistency in decision making, drive continuous improvement and support the professional development of the Adjudication team.
- Main Accountabilities
- Leadership and Team Management
- Lead, motivate and develop a team of Adjudicators, creating a high performing and collaborative working environment.
- Manage workloads and allocate cases to ensure decisions are delivered within agreed service standards.
- Conduct regular one to one meetings, performance reviews and development discussions.
- Coach and support Adjudicators in making fair, proportionate and legally robust regulatory decisions.
- Manage performance, attendance and wellbeing in accordance with organisational policies.
- Support succession planning and the ongoing development of decision making capability across the team.
- Decision Quality and Case Management
- Oversee the delivery of high quality regulatory decisions, ensuring consistency, accuracy and compliance with statutory and regulatory requirements.
- Monitor the quality of adjudication and implement quality assurance processes to promote consistency across the team.
- Provide guidance on complex or high profile cases, escalating issues where appropriate.
- Ensure cases progress efficiently through the decision making process and that service standards are achieved.
- Review operational performance and identify opportunities to improve productivity and decision quality.
- Service Improvement
- Lead initiatives to improve adjudication processes, decision making frameworks and operational efficiency.
- Develop and maintain guidance, policies and standard operating procedures.
- Analyse performance data and implement improvements based on trends and feedback.
- Support organisational transformation and continuous improvement programmes.
- Stakeholder Management
- Develop effective working relationships with colleagues across Investigations, Hearings, Legal Services, Registration, Governance and other operational teams.
- Work closely with legal advisers to ensure regulatory decisions remain legally robust and aligned with current legislation and case law.
- Provide expert advice and operational updates to senior managers and directors.
- Represent the Regulatory Decision team at internal meetings and cross organisational projects.
- Quality and Governance
- Ensure regulatory decisions are made consistently, fairly and in accordance with legislation, organisational policies and governance requirements.
- Monitor performance against KPIs and produce management information for senior leadership.
- Support internal and external audit activity and implement recommendations where required.
- Identify operational risks and implement appropriate mitigation measures.
Person Specification
Essential Experience
- Experience leading a team of Adjudicators, Regulatory Decision Makers or Case Examiners within a regulatory, legal or public sector environment.
- Experience managing complex regulatory casework and decision making processes.
- Experience providing quality assurance and coaching to decision makers.
- Experience managing staff performance and development.
- Experience working within statutory, legal or regulatory frameworks.
- Experience analysing performance data and producing management information.
- Experience leading operational improvement and change initiatives.
- Knowledge and Skills
- Strong understanding of regulatory decision making and Fitness to Practise processes.
- Excellent leadership and people management skills.
- Strong judgement and the ability to support consistent, evidence based decision making.
- Excellent communication and stakeholder management skills.
- Strong analytical and problem solving abilities.
- Ability to interpret legislation, policies and regulatory guidance.
- Commitment to continuous improvement and high quality customer service.
Regulatory Decision Manager in London employer: Trusted Growth Partners
Join a well-established organisation as a Financial Planning and Analysis Manager in West London, where you will thrive in a collaborative and supportive environment. With a generous benefits package, including a fixed-term contract until March 2029 and hybrid working options, this role offers the chance to influence strategic financial decisions while working closely with senior leadership. Embrace the opportunity for professional growth and make a meaningful impact in a company that values your expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Regulatory Decision Manager in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Regulatory Decision Manager in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Trusted Growth Partners
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Trusted Growth Partners.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Trusted Growth Partners that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
