Project Manager in Bradford

Reports to: Programme Delivery Manager & Engagement Manager

Accountable to: Chief Operating Officer

Hours: Full time

Contract: Fixed term 12 months maternity cover (Note: TPC is not an Agenda For Change employer, but does offer the NHS Pension)

Role Purpose

To provide high quality project management support to the West Yorkshire Primary Care Workforce and Training Hub (TH), hosted by Trust Primary Care Ltd (TPC). Develop and deliver different schemes and projects within the Training Hub as needed, support all practices and PCNs in WY and help to coordinate the wider Training Hub team.

About us

Trust Primary Care Ltd (TPC) is a federation of 16 local GP practices located in and around Bradford. Our mission is to shape the future of primary care, delivering the highest quality healthcare services to the people of Bradford, providing local access points for a developing range of core and non-core services. Our NHS is changing. At TPC, we are working together to meet the challenges of providing high quality primary care services alongside this evolving care landscape. Each member practice retains total independence whilst collaborating in the further development of local primary care services. The objective is to put our patients at the heart of everything we do, maximising available resources and skills to ensure we provide a relevant and responsive service designed around what people really need. TPC is all about sustaining excellence in primary care in the long‑term to the benefit of all our user groups.

Key Responsibilities (Overview)

This is an overview of the role, but its nature means this list is by no means exhaustive and the Project Manager will be called upon to use established project management skills on a variety of projects, according to the evolving needs of the PCWTH and TPC. They will need to be prepared to adapt to new challenges, such as troubleshooting to identify training scheme improvements, setting up new schemes/services and helping with bids as needed.

Main Responsibilities

• Project management of a number of projects, including:
• Development and management of project plans
• Planning and ongoing monitoring of budgets within the funding envelope
• Setting up Performance Management systems for KPIs etc
• Tracking and reporting
• Managing inter‑dependencies between projects
• Development of new projects and schemes, working with both TH colleagues and external stakeholders
• Co‑ordination of the development of business cases for funding organisations and NHSE Contract Meetings as required
• Implementation and delivery of project plans in line with agreed timeframes, budgets, and governance
• Ensuring compliance and meeting KPIs in line with our governance structure

Co‑ordination and communications

• Co‑ordination of project plan with TH colleagues and external stakeholders
• Effective communications/updates to all appropriate parties

Practice and PCN engagement

• Building relationships with practices & PCNs, fund‑holding organisations, HEIs and all stakeholders in the wider work of the TH
• Commissioning and managing suppliers as required eg. drafting briefs, obtaining quotes
• Attendance at TPC meetings as relevant for governance purposes

Personal & Professional Development

The post-holder will participate in any training programme implemented by the organisation as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
• Engaging and participating in any opportunities arising within the development and expansion of the organisation.

Other

This job description is not intended to be exhaustive. The post-holder will be expected to adopt a flexible attitude towards the duties outlined which may be subject to amendment at any time in line with the needs of the organisation. The post holder may be required to fulfil other duties, as agreed with the Chief Operating Officer, to meet the needs of the organisation. This may involve travel to other sites within the organisation. Flexibility of working hours as required to effectively monitor the running of services.

Equality & Diversity

The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
• Behaving in a manner that is welcoming to and of the individual, is non‑judgmental and respects their circumstances, feelings priorities and rights.

Quality

The post-holder will strive to maintain quality within TPC, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Effectively manage own time, workload, and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with stakeholders.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will:

• Apply TPCs policies, standards, and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Confidentiality

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with TPCs policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will implement and lead on the full range of promotion and management of their own and others health, safety and security as defined in TPCs health & safety policy, health & safety manual, infection control policy and published procedures. This will include (but will not be limited to):

• Adherence to their individual responsibilities for infection control and health and safety.
• Maintaining an up‑to‑date knowledge of health and safety and infection control statutory and best practice guidelines.
• Using personal security systems within the workplace according to TPC guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way free from hazards, and initiation of remedial/corrective action where needed.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general/patient areas generally clean, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the organisation.
• Undertaking periodic infection control training (minimum annually).
• Routine management of own team/team areas, and maintenance of workspace standards.
• Demonstrating due regard for safeguarding and promoting the welfare of children.

Person Specification

Personal effectiveness

• Robust and resilient personality that can respond and function under high pressure
• Drive to achieve outputs results driven
• Problem solver, and self‑starter
• A hands‑on approach and can do attitude; we are a growing team, but need to understand that we may sometimes carry out tasks outside of our roles to the benefit of the wider team and TPC as needed
• Able to work with uncertainty and change when deployed across multiple departments/services for ad hoc projects

Knowledge and understanding

• Knowledge of NHS structures and primary care delivery models
• Experience of working with General Practice
• Experience of working with PCNs
• Working knowledge of the PCN DES, financial flows, ARRS etc
• Working knowledge of all roles in general practice

Skills and abilities

• Excellent communication skills both verbal and written (including strong presentation skills), with the ability to interpret technical language and clarify information
• Ability to deal with changing priorities
• Ability to deal with demanding pressures
• Excellent influencing, communication and relationship building skills
• Ability to implement and monitor projects, implementing KPIs where needed and feedback to management in a timely manner
• Good analytical skills
• Excellent planning and organisational skills
• Ability to build and maintain strong working relationships with internal and external stakeholders, and to work effectively with senior staff to deliver results
• Proficient in project governance and reporting tools (e.g., MS Office)

Experience

• Experience of project/service design and implementation
• Experience of data collection, interpreting data, and reporting findings
• Basic financial skills that include an understanding of budget setting and tracking
• Experience of successfully managing and delivering projects in a multi‑discipline environment, effectively managing competing demands at all levels
• Experience in workforce development or service transformation
• Experience of working within Health and Social Care
• Engagement of practices, PCNs, colleagues and funding organisations such as the ICB, NHSE and HEIs
• Experience of working within a Primary Care Workforce & Training Hub

Qualifications

• Project management qualification (E.g. Prince 2 Agile, APM) or equivalent relevant experience of managing projects
• Good understanding of a range of project and business improvement initiatives and tools
• Educated to a degree level or equivalent relevant experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experience. WTE £27,000 - £30,000 (dependent on experience)