At a Glance
- Tasks: Manage key partner relationships and drive mutual growth through strategic planning.
- Company: Trust Payments is a leading fintech company offering innovative payment solutions globally.
- Benefits: Enjoy flexible work arrangements, wellness initiatives, and comprehensive family-oriented policies.
- Other info: This role offers opportunities for professional development and career advancement.
- Why this job: Join a passionate team committed to ethical business practices and social impact.
- Qualifications: Experience in partner management within fintech and strong relationship-building skills required.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Senior Partner Account Manager role at Trust Payments
Join to apply for the Senior Partner Account Manager role at Trust Payments
Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.
We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.
Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.
We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success
Find out more at www.trustpayments.com
Trust Payments has an exciting opportunity for a Senior Partner Account Manager to join their team.
Location: Hybrid – London, UK
Salary: Competitive + Benefits
How will you make an impact in this role?
The Role:
The Senior Partner Account Manager at Trust Payments serves as a key commercial role responsible for developing, nurturing, and expanding relationships with important partners across our ecosystem. This position functions as the essential connection between Trust Payments and our partner network, driving mutual growth and commercial success through effective relationship management and strategic business planning. The role requires strong commercial understanding, strategic thinking, and relationship-building skills to identify and capitalise on revenue opportunities whilst ensuring partners receive maximum value from our collaboration.
The Senior Partner Account Manager will be responsible for the entire partner lifecycle—from onboarding and development to optimisation and growth—requiring a proactive approach to account management that anticipates market shifts and evolving partner needs. This individual will develop comprehensive, data-driven account plans that align with both Trust Payments' commercial objectives and our partners' business goals, ensuring sustainable, long-term partnerships that drive significant revenue contributions. The role requires balancing short-term commercial targets with long-term strategic relationship development, involving both tactical execution and strategic planning.
As a trusted advisor to our partners and an internal advocate for their needs, the Senior Partner Account Manager should demonstrate solid understanding of the payments industry, competitive landscape, and emerging technologies to position Trust Payments as the partner of choice in an evolving fintech ecosystem. Success in this role will be measured by revenue generation, partner satisfaction, relationship longevity, and the strategic value delivered to both Trust Payments and our partner network.
What We Expect of You, Day To Day:
Commercial Management
- Manage a portfolio of strategic partners, serving as their primary point of contact within Trust Payments
- Develop and execute account plans to achieve revenue targets and growth objectives
- Identify and pursue cross-selling and upselling opportunities within the partner ecosystem
- Monitor and report on key performance indicators including revenue, partner satisfaction, and market penetration
- Negotiate commercial terms and contracts to ensure mutual benefit and profitability
- Forecast and track partner revenue contributions
- Analyse partner performance data to identify trends and opportunities for growth
Strategic Account Planning
- Create comprehensive account plans with clear objectives, strategies, and timelines
- Conduct regular strategic reviews with partners to align on business goals and identify new opportunities
- Map partner ecosystems to identify key stakeholders, decision-makers, and influencers
- Anticipate market trends and evolving partner needs to position Trust Payments' solutions effectively
- Develop long-term strategic roadmaps for each partner relationship
- Identify and address potential risks to partner relationships and revenue streams
- Collaborate with product teams to align development roadmaps with partner requirements
- Benchmark partner performance against industry standards
Relationship Management
- Build and maintain strong, trusted relationships with partners at multiple levels
- Serve as the voice of the partner within Trust Payments, advocating for their needs
- Facilitate effective communication between partners and internal teams
- Resolve partner issues promptly and effectively
- Conduct regular business reviews with partners to ensure alignment and satisfaction
- Organise and lead partner meetings, workshops, and strategic planning sessions
- Stay informed about industry trends, competitive landscape, and regulatory changes
- Provide insights on market conditions and partner feedback to inform product development
- Monitor competitor activities within partner accounts and develop strategies to maintain competitive advantage
- Share relevant market intelligence with partners to support their success
- Represent Trust Payments at industry events and partner conferences
- Work closely with sales, marketing, product, and technical teams to deliver comprehensive partner solutions
- Coordinate internal resources to support partner initiatives and resolve issues
- Share insights and learnings with the wider account management team
- Contribute to the development of partner programme strategies and frameworks
Qualifications:
- Experience in partner/account management within fintech, payments, or related industries
- Track record of meeting or achieving commercial targets
- Understanding of payment technologies, solutions, and industry trends
- Strong relationship-building and negotiation skills
- Strategic thinking and planning abilities
- Commercial understanding and financial literacy
- Strong communication and presentation skills
- Ability to influence at all levels of an organisation
- Experience with strategic account planning methodologies
- Knowledge of the payments ecosystem in the UK, Europe, and/or global markets
- Understanding of merchant acquiring, payment processing, and related services
- Experience with CRM systems and account planning tools
Success Metrics
- Achievement of revenue targets and growth objectives
- Partner satisfaction and retention rates
- Expansion of partner relationships (increased product adoption)
- Quality and execution of strategic account plans
- Contribution to company's overall commercial success
- This role suits an adaptable individual who can balance day-to-day relationship management with strategic planning to drive long-term commercial success for both Trust Payments and our valued partners.
Additional Information:
Trust Payments is an Equal Opportunities Employer
We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
If you require reasonable adjustments to be made to enable you to apply for a role with us, or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.
Get a glimpse into the exciting world of Trust Payments through:
- Our LinkedIn Life Pages
Next Steps:
Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you!
To submit your resume for this opportunity, please complete the application form and click 'Submit Application' now.
Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process.
We offer comprehensive benefits to support our team members and their families' well-being.
Our robust benefits package includes (subject to local office benefits policy):
- Be part of a dynamic, market-leading Fintech experiencing rapid growth
- Flexible work arrangements tailored to role requirements and business needs
- Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders
- Extensive leave provisions, encompassing annual, volunteering, and birthday allowances
- Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave
- Robust compensation package, including pension scheme, healthcare plans, and life assurance
- Regular corporate events fostering team cohesion and company culture
- Diverse company culture and global working environment
- Continuous professional development and career advancement opportunities
Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To submit your CV for this opportunity, please complete the application form and click 'Submit Application' now.
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Senior Partner Account Manager in London employer: Trust Payments
Trust Payments is an exceptional employer that fosters a collaborative and innovative work culture, allowing Lead QA Engineers to thrive in a remote setting. With a strong emphasis on employee growth through mentorship and cross-functional collaboration, team members are encouraged to enhance their skills while contributing to impactful projects. The flexibility of working from anywhere in the UK, combined with a commitment to technical excellence, makes Trust Payments a rewarding place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Partner Account Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Trust Payments. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Partner Account Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Trust Payments.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Trust Payments's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Trust Payments
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Trust Payments.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Trust Payments will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Trust Payments employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
