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- Tasks: Manage key partner relationships and drive mutual growth through strategic planning.
- Company: Trust Payments is a leading fintech company offering innovative payment solutions globally.
- Benefits: Enjoy flexible work arrangements, wellness initiatives, and comprehensive family-oriented policies.
- Why this job: Join a passionate team committed to ethical business practices and social impact.
- Qualifications: Experience in partner management within fintech and strong relationship-building skills required.
- Other info: This role offers opportunities for professional development and career advancement.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Senior Partner Account Manager role at Trust Payments
Join to apply for the Senior Partner Account Manager role at Trust Payments
Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.
We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.
Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.
We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success
Find out more at www.trustpayments.com
Trust Payments has an exciting opportunity for a Senior Partner Account Manager to join their team.
Location: Hybrid – London, UK
Salary: Competitive + Benefits
How will you make an impact in this role?
The Role:
The Senior Partner Account Manager at Trust Payments serves as a key commercial role responsible for developing, nurturing, and expanding relationships with important partners across our ecosystem. This position functions as the essential connection between Trust Payments and our partner network, driving mutual growth and commercial success through effective relationship management and strategic business planning. The role requires strong commercial understanding, strategic thinking, and relationship-building skills to identify and capitalise on revenue opportunities whilst ensuring partners receive maximum value from our collaboration.
The Senior Partner Account Manager will be responsible for the entire partner lifecycle—from onboarding and development to optimisation and growth—requiring a proactive approach to account management that anticipates market shifts and evolving partner needs. This individual will develop comprehensive, data-driven account plans that align with both Trust Payments\’ commercial objectives and our partners\’ business goals, ensuring sustainable, long-term partnerships that drive significant revenue contributions. The role requires balancing short-term commercial targets with long-term strategic relationship development, involving both tactical execution and strategic planning.
As a trusted advisor to our partners and an internal advocate for their needs, the Senior Partner Account Manager should demonstrate solid understanding of the payments industry, competitive landscape, and emerging technologies to position Trust Payments as the partner of choice in an evolving fintech ecosystem. Success in this role will be measured by revenue generation, partner satisfaction, relationship longevity, and the strategic value delivered to both Trust Payments and our partner network.
What We Expect of You, Day To Day:
Commercial Management
- Manage a portfolio of strategic partners, serving as their primary point of contact within Trust Payments
- Develop and execute account plans to achieve revenue targets and growth objectives
- Identify and pursue cross-selling and upselling opportunities within the partner ecosystem
- Monitor and report on key performance indicators including revenue, partner satisfaction, and market penetration
- Negotiate commercial terms and contracts to ensure mutual benefit and profitability
- Forecast and track partner revenue contributions
- Analyse partner performance data to identify trends and opportunities for growth
Strategic Account Planning
- Create comprehensive account plans with clear objectives, strategies, and timelines
- Conduct regular strategic reviews with partners to align on business goals and identify new opportunities
- Map partner ecosystems to identify key stakeholders, decision-makers, and influencers
- Anticipate market trends and evolving partner needs to position Trust Payments\’ solutions effectively
- Develop long-term strategic roadmaps for each partner relationship
- Identify and address potential risks to partner relationships and revenue streams
- Collaborate with product teams to align development roadmaps with partner requirements
- Benchmark partner performance against industry standards
Relationship Management
- Build and maintain strong, trusted relationships with partners at multiple levels
- Serve as the voice of the partner within Trust Payments, advocating for their needs
- Facilitate effective communication between partners and internal teams
- Resolve partner issues promptly and effectively
- Conduct regular business reviews with partners to ensure alignment and satisfaction
- Organise and lead partner meetings, workshops, and strategic planning sessions
- Stay informed about industry trends, competitive landscape, and regulatory changes
- Provide insights on market conditions and partner feedback to inform product development
- Monitor competitor activities within partner accounts and develop strategies to maintain competitive advantage
- Share relevant market intelligence with partners to support their success
- Represent Trust Payments at industry events and partner conferences
- Work closely with sales, marketing, product, and technical teams to deliver comprehensive partner solutions
- Coordinate internal resources to support partner initiatives and resolve issues
- Share insights and learnings with the wider account management team
- Contribute to the development of partner programme strategies and frameworks
Qualifications:
- Experience in partner/account management within fintech, payments, or related industries
- Track record of meeting or achieving commercial targets
- Understanding of payment technologies, solutions, and industry trends
- Strong relationship-building and negotiation skills
- Strategic thinking and planning abilities
- Commercial understanding and financial literacy
- Strong communication and presentation skills
- Ability to influence at all levels of an organisation
- Experience with strategic account planning methodologies
- Knowledge of the payments ecosystem in the UK, Europe, and/or global markets
- Understanding of merchant acquiring, payment processing, and related services
- Experience with CRM systems and account planning tools
Success Metrics
- Achievement of revenue targets and growth objectives
- Partner satisfaction and retention rates
- Expansion of partner relationships (increased product adoption)
- Quality and execution of strategic account plans
- Contribution to company\’s overall commercial success
- This role suits an adaptable individual who can balance day-to-day relationship management with strategic planning to drive long-term commercial success for both Trust Payments and our valued partners.
Additional Information:
Trust Payments is an Equal Opportunities Employer
We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
If you require reasonable adjustments to be made to enable you to apply for a role with us, or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.
Get a glimpse into the exciting world of Trust Payments through:
- Our LinkedIn Life Pages
Next Steps:
Ready to revolutionize fintech? If you\’re excited about this opportunity, we\’d love to hear from you!
To submit your resume for this opportunity, please complete the application form and click \’Submit Application\’ now.
Our Talent Acquisition Team will review your application promptly. We\’ll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process.
We offer comprehensive benefits to support our team members and their families\’ well-being.
Our robust benefits package includes (subject to local office benefits policy):
- Be part of a dynamic, market-leading Fintech experiencing rapid growth
- Flexible work arrangements tailored to role requirements and business needs
- Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders
- Extensive leave provisions, encompassing annual, volunteering, and birthday allowances
- Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave
- Robust compensation package, including pension scheme, healthcare plans, and life assurance
- Regular corporate events fostering team cohesion and company culture
- Diverse company culture and global working environment
- Continuous professional development and career advancement opportunities
Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To submit your CV for this opportunity, please complete the application form and click \’Submit Application\’ now.
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Senior Partner Account Manager employer: Trust Payments
Contact Detail:
Trust Payments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Partner Account Manager
✨Tip Number 1
Familiarise yourself with the payments industry and Trust Payments' specific offerings. Understanding their technology and how it fits into the broader fintech landscape will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Trust Payments on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing partner relationships and achieving commercial targets. Be ready to share specific examples that demonstrate your strategic thinking and ability to drive growth in previous roles.
✨Tip Number 4
Stay updated on the latest trends in fintech and payment technologies. Being knowledgeable about emerging technologies and market shifts will position you as a well-informed candidate who can contribute to Trust Payments' success.
We think you need these skills to ace Senior Partner Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior Partner Account Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in partner/account management, particularly within fintech or payments. Use specific examples that demonstrate your success in relationship-building and achieving commercial targets.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also outlines how your skills and experiences make you a perfect fit for Trust Payments. Mention your understanding of the payments industry and your strategic thinking abilities.
Showcase Your Achievements: In both your CV and cover letter, quantify your achievements where possible. For example, mention specific revenue targets you've met or exceeded, successful partnerships you've developed, or any innovative strategies you've implemented that led to growth.
How to prepare for a job interview at Trust Payments
✨Understand the Payments Landscape
Before your interview, make sure you have a solid grasp of the payments industry, including key players, emerging technologies, and current trends. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Prepare for Relationship Management Questions
Expect questions about how you've built and maintained relationships with partners in previous roles. Be ready to share specific examples of successful partnerships and how you navigated challenges to achieve mutual goals.
✨Showcase Your Strategic Thinking
The role requires strategic account planning, so be prepared to discuss how you approach developing account plans. Highlight your ability to identify opportunities for growth and how you align partner needs with business objectives.
✨Demonstrate Your Commercial Acumen
Since revenue generation is a key metric for success, be ready to discuss your experience with achieving commercial targets. Share examples of how you've identified upselling or cross-selling opportunities and the impact it had on your previous employers.
