Company Description:Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.Find out more at .Trust Payments has an exciting opportunity for a Revenue Operations Executive to join their team.Location: Bromley, HybridSalary: Competitive + BenefitsHow will you make an impact in this role?The Role: The Role The Revenue Operations team plays a central role in driving the success of our Commercial, Partnership, and Account Management teams — ensuring commercial opportunities progress efficiently from initial engagement through to onboarding.As a Revenue Operations Executive, you will take ownership of day-to-day operational processes that keep the Sales team running effectively. You will coordinate activities, maintain accurate records, and ensure customers experience a seamless journey throughout the sales cycle. This is an excellent opportunity to build a career within a fast-paced fintech environment.What We Expect of You, Day To Day:Partner with Direct and Partner Sales teams to drive activity across the full sales lifecycleManage and resolve incoming tickets via Zendesk, ensuring requests are addressed within agreed SLAs, accurately categorised, prioritised, and escalated where appropriateApply strong attention to detail when handling ticket requests, ensuring responses are thorough, accurate, and professionalCoordinate customer documentation, internal approvals, and commercial administration for new businessMaintain accurate opportunity and customer data within Salesforce and other commercial systemsEngage with internal departments — including Operations, Underwriting, Risk, Product, and Customer Success — to progress opportunities efficientlyMonitor open opportunities, identify blockers, and drive resolution with the relevant teamsContribute to internal meetings and take ownership of follow-up actionsDevelop and maintain process documentation and internal guidance materialsBuild a solid understanding of Trust Payments' products, services, and commercial processesEnsure Sales teams have access to up-to-date collateral and supporting documentationContribute to team projects and initiatives focused on improving processes and operational efficiencyQualificationsSome experience in an administrative, operational, or customer-facing role is desirable, though not essentialStrong organisational skills with the ability to manage and prioritise multiple tasks effectivelyHigh attention to detail and a commitment to accuracyProficient in Microsoft Office, particularly Excel, Word, and PowerPointClear written and verbal communication skillsA willingness to learn CRM systems; prior experience with Salesforce is an advantageAbility to thrive in a collaborative team within a fast-moving environmentPersonal AttributesCurious and motivated to grow within a commercial environmentTakes initiative and drives solutions to day-to-day challengesMethodical and well-organised in approach to workWorks effectively across departments and at all levels of the businessAdaptable and open to changeCommitted to delivering high-quality work and continuously improvingWe offer comprehensive benefits to support our team members and their families' well-being. Our robust benefits package includes (subject to local office benefits policy): Be part of a dynamic, market-leading Fintech experiencing rapid growthFlexible work arrangements tailored to role requirements and business needsComprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aidersExtensive leave provisions, encompassing annual, volunteering, and birthday allowancesProgressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leaveRobust compensation package, including pension scheme, healthcare plans, and life assuranceRegular corporate events fostering team cohesion and company cultureDiverse company culture and global working environmentContinuous professional development and career advancement opportunitiesOffer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Get a glimpse into the exciting world of Trust Payments through:Our Careers PageOur LinkedIn Life PagesNext Steps: Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you! Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process. Additional Information:Trust Payments is an Equal Opportunities EmployerWe are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic. If you require reasonable adjustments to be made to enable you to apply for a role with us or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team. Automated Assessment NoticeTrust Payments may use automated tools during our recruitment process, including skills assessments and application screening questions. All decisions involve human oversight and comply with data protection legislation. Candidates can request human review of any automated screening decisions. To submit your CV for this opportunity, please complete the application form and click 'Apply' now.
Revenue Operations Executive employer: Trust Payments
Trust Payments is an exceptional employer, offering a dynamic and inclusive work environment that prioritises employee well-being and professional growth. With flexible work arrangements, comprehensive wellness initiatives, and a commitment to continuous development, our team members thrive in a culture that values innovation and collaboration. Join us in a rapidly growing Fintech sector where your contributions will make a meaningful impact.
