At a Glance
- Tasks: Lead retail projects, ensuring high-quality service delivery and stakeholder collaboration.
- Company: Join Trust Payments, a dynamic fintech with a global presence and innovative solutions.
- Benefits: Enjoy competitive salary, flexible work, wellness initiatives, and career development opportunities.
- Other info: Remote and hybrid work options available, with a focus on employee well-being.
- Why this job: Make an impact in fintech while working in a diverse and inclusive environment.
- Qualifications: Strong organisational skills, leadership abilities, and effective communication are essential.
The predicted salary is between 40000 - 50000 £ per year.
Trust Payments is an MFSA-regulated company in Malta and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.
Driving value for our clients and demonstrating genuine care for their success is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and conducting our business ethically, driving social and environmental change. We have a passionate, collaborative, and diverse culture that recognises that every employee contributes to our business success.
Trust Payments has an exciting opportunity for a Retail Project Delivery Manager to join their team.
Location: Remote - Dublin; Hybrid - Bromley, Bournemouth
Salary: Competitive + Benefits
Employment type: 1 year contract
How will you make an impact in this role?
You will collaborate with key functions within the IT department to support the delivery of a high-quality service to end users. Working within established service delivery processes and project management methodologies, you will be a key point of contact for both internal and external stakeholders — building strong relationships, aligning expectations, and supporting the IT team in achieving them to a high standard.
What We Expect of You, Day To Day:
- Initiating projects and developing Project Initiation Documents
- Ensuring scope, resources and project governance are clearly defined and in place
- Developing and managing project plans
- Ensuring customer business and technical requirements are documented and agreed
- Collaborating with Development and Test managers to determine delivery dates
- Facilitating stand-ups and helping to clear blockers
- Agreeing ticket priorities and contributing to resource allocation
- Monitoring deliverables and reporting on dates, issues and risks
- Maintaining and managing project RAID logs to address risks and keep projects on track
- Maintaining and managing change request logs
- Providing weekly status reports
- Developing steering packs for project steering meetings
- Supporting project and business readiness management
- Coordinating software rollouts to customer sites and managing deployments to Production
- Ensuring production testing is complete prior to customer rollout
- Managing pilots with customers and documenting any resulting changes
Qualifications:
- Ability to work effectively under pressure and meet deadlines
- Strong organisational skills with the ability to prioritise tasks efficiently
- Discretion when handling sensitive or confidential information
- Self-motivated with a proactive approach to daily tasks
- Strong initiative and the ability to take ownership of responsibilities
- Excellent leadership and collaborative people skills
- Clear and confident written and verbal communication skills
Trust Payments is an Equal Opportunities Employer. We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate.
We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
If you require reasonable adjustments to be made to enable you to apply for a role with us, or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.
Next Steps:
Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you! To submit your resume for this opportunity, please complete the application form and click 'Submit Application' now. Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process.
We offer comprehensive benefits to support our team members and their families' well-being. Our robust benefits package includes (subject to local office benefits policy):
- Be part of a dynamic, market-leading Fintech experiencing rapid growth
- Flexible work arrangements tailored to role requirements and business needs
- Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders
- Extensive leave provisions, encompassing annual, volunteering, and birthday allowances
- Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave
- Robust compensation package, including pension scheme, healthcare plans, and life assurance
- Regular corporate events fostering team cohesion and company culture
- Diverse company culture and global working environment
- Continuous professional development and career advancement opportunities
Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Retail Project Delivery Manager (FTC) employer: Trust Payments
Trust Payments is an exceptional employer that fosters a dynamic and inclusive work environment, offering flexible work arrangements and a robust benefits package designed to support the well-being of its employees. With a strong commitment to professional development and a culture that values diversity and collaboration, employees are empowered to reach their full potential while contributing to innovative fintech solutions in a rapidly growing global market.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Project Delivery Manager (FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Retail Project Delivery Manager role. Highlight your skills in project management and collaboration, and don’t forget to share examples of your past successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Trust Payments and ready to make an impact.
We think you need these skills to ace Retail Project Delivery Manager (FTC)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Project Delivery Manager role. Highlight relevant experience and skills that align with the job description, especially in project management and stakeholder collaboration.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for fintech and how your background makes you a perfect fit for Trust Payments. Don’t forget to mention why you’re excited about this opportunity!
Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just duties. Use metrics where possible to demonstrate your impact, like successful project completions or improvements in service delivery.
Proofread and Submit:Before hitting that 'Submit Application' button, give everything a thorough proofread. Typos can be a deal-breaker! Once you're happy, apply through our website to ensure your application gets to us directly.
How to prepare for a job interview at Trust Payments
✨Know Your Projects
Before the interview, brush up on your project management skills and be ready to discuss specific projects you've led. Trust Payments values strong organisational skills, so prepare examples that showcase how you’ve successfully managed project scopes, resources, and governance.
✨Understand the Company Culture
Familiarise yourself with Trust Payments' commitment to diversity and collaboration. Be prepared to share how you can contribute to a passionate and inclusive environment. Highlight experiences where you've worked effectively in diverse teams or driven social change.
✨Prepare for Technical Questions
Since the role involves collaborating with IT departments, expect technical questions related to project delivery and software rollouts. Brush up on relevant methodologies and be ready to discuss how you’ve handled technical challenges in past projects.
✨Showcase Your Communication Skills
As a Retail Project Delivery Manager, clear communication is key. Practice articulating your thoughts clearly and confidently. Prepare to discuss how you’ve facilitated meetings, managed stakeholder expectations, and reported on project statuses in previous roles.
