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- Tasks: Analyse fraud data and generate insightful reports to enhance security measures.
- Company: Join Trust Payments, a leading fintech with a global presence and innovative solutions.
- Benefits: Enjoy flexible work, wellness initiatives, and a robust benefits package.
- Other info: Be part of a diverse team committed to innovation and inclusivity.
- Why this job: Make a real impact in the fast-paced world of fintech while developing your analytical skills.
- Qualifications: Strong analytical skills and proficiency in Microsoft Office required.
The predicted salary is between 40000 - 50000 £ per year.
Trust Payments is an MFSA-regulated company in Malta and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.
Driving value for our clients and demonstrating genuine care for their success is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and conducting our business ethically, driving social and environmental change. We have a passionate, collaborative, and diverse culture that recognises that every employee contributes to our business success.
Trust Payments has an exciting opportunity for a Fraud Reporting and Systems Analyst to join our Trust Retail team.
Location: Hybrid- Bromley, United Kingdom
Salary: Competitive + Benefits
How will you make an impact in this role?
This role is central to the delivery of daily, weekly, and monthly reporting to stakeholders, as well as responding to ad-hoc reporting requests as they arise. Your responsibilities will extend to the ongoing maintenance and development of our Fraud and Transaction Monitoring systems — including rules development, testing, and data analysis.
You will work closely with the Group Head of Risk and Fraud Systems, act as deputy project champion, raise change requests, and represent the department at the company priority forum. By delivering reporting and analysis of rule performance, you will directly contribute to the effectiveness of the fraud solution and inform decisions made by stakeholders across the business. You will take ownership of departmental month-end reporting, producing senior management statistics and summaries in line with the requirements of the monthly reporting pack.
What We Expect of You, Day To Day:
- Act as deputy project champion: raising change requests and contributing to project delivery
- Deliver reporting and analysis of rule performance to the fraud team and stakeholders across the business
- Produce month-end statistics and summaries in line with the monthly reporting pack
- Generate daily reports on declines, reviews, and general fraud system performance
- Identify and escalate decline/review anomalies to management for further review
- Anticipate problems and opportunities, and take initiative in pursuing solutions
- Create internal and external guides, presentations, and training materials as required
- Manage incoming and ongoing issuer requests
- Contribute to the development of internal manual reporting processes
- Develop procedures and forms to improve efficiency within the team and when communicating with other departments
- Validate data before sharing with stakeholders to ensure accuracy at first issue
- Identify and explore new approaches and data sources to drive process improvements within the Risk Department
- Deputise for colleagues and represent the department at meetings as required
Qualifications Required:
- High level of accuracy across all output
- Proven analytics background, with the ability to produce high-quality data analytics and visualisations
- Ability to work under pressure and meet tight reporting deadlines
- Proactive and self-motivated, with excellent organisational skills
- Ability to identify and assess potential security issues through structured analysis
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office: Word, Excel, and PowerPoint
Desirable:
- Knowledge of card scheme operating regulations
- Understanding of fraud and chargeback analysis and processes
We offer comprehensive benefits to support our team members and their families' well-being. Our robust benefits package includes (subject to local office benefits policy):
- Be part of a dynamic, market-leading Fintech experiencing rapid growth
- Flexible work arrangements tailored to role requirements and business needs
- Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders
- Extensive leave provisions, encompassing annual, volunteering, and birthday allowances
- Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave
- Robust compensation package, including pension scheme, healthcare plans, and life assurance
- Regular corporate events fostering team cohesion and company culture
- Diverse company culture and global working environment
- Continuous professional development and career advancement opportunities
Offer of employment with Trust Payments is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Trust Payments is an Equal Opportunities Employer. We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate.
We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
If you require reasonable adjustments to be made to enable you to apply for a role with us or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.
Trust Payments may use automated tools during our recruitment process, including skills assessments and application screening questions. All decisions involve human oversight and comply with data protection legislation. Candidates can request human review of any automated screening decisions.
To submit your CV for this opportunity, please complete the application form and click 'Apply' now.
Fraud Reporting and Systems analyst employer: Trust Payments
Contact Detail:
Trust Payments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Reporting and Systems analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Fraud Reporting and Systems analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fraud Reporting and Systems Analyst role. Highlight relevant experience and skills that match the job description, especially your analytics background and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to Trust Payments. Be sure to mention your understanding of fraud processes and your proactive approach.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Use metrics where possible to demonstrate your impact, like improvements in reporting accuracy or efficiency gains in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, your application goes straight to our Talent Acquisition Team, who are eager to review it!
How to prepare for a job interview at Trust Payments
✨Know Your Numbers
As a Fraud Reporting and Systems Analyst, you'll be dealing with data all the time. Brush up on your analytics skills and be ready to discuss specific metrics or reports you've worked on in the past. This shows you can handle the numbers and understand their significance.
✨Understand the Business
Familiarise yourself with Trust Payments and its role in the fintech space. Knowing about their payment solutions and how they tackle fraud will help you tailor your answers and demonstrate genuine interest in the company’s mission and values.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific fraud scenarios or reporting challenges. Think of examples from your past experience where you identified issues or improved processes, and be ready to explain your thought process and outcomes.
✨Showcase Your Communication Skills
Since you'll be producing reports and communicating with stakeholders, practice explaining complex data in simple terms. Be prepared to discuss how you would create guides or training materials, as this is a key part of the role.