Business Development Manager (Inbound Sales)

Company Description:Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.Find out more at .Trust Payments has an exciting opportunity for a Business Development Manager (Inbound Sales) to join their team.Location: United Kingdom; hybrid (Open to all our offices)Salary: Competitive + Benefits How will you make an impact in this role?The Role:Trust Payments is looking for a Business Development Manager (Inbound Sales) to join our growing sales function.This is a new business role focused on converting high-quality inbound leads — generated through our marketing channels, referral partners, and sales development executives — into long-term client relationships.You will be the first point of meaningful contact for prospective clients, helping them understand how our payment solutions can solve real business challenges. Success in this role comes from listening well, advising confidently, and collaborating effectively across the business.What We Expect of You, Day To Day:Respond promptly within agreed SLAs to inbound enquiries across all relevant channelsApply a consultative approach to understand the needs and goals of each prospectIdentify key challenges for merchants and partners, then match the right products and services to address them — whilst maintaining profitability within agreed pricing guidelinesNegotiate commercial and contractual terms, with full support available from your Line Manager, Department Director, and Pricing ManagerConsistently deliver against agreed KPIs, with a view to continuous growthMaintain accurate and up-to-date records in our CRM system to support reporting, forecasting, and pipeline managementRepresent Trust Payments at trade events where requiredQualifications:Previous experience in an inbound, customer-facing environment — ideally within payments, with exposure to online and in-person payment solutionsOutcomes-oriented, with a track record of delivering against targets and a drive to keep improvingA natural problem-solver who can quickly map products and services to a client's specific needsStrong written and verbal communication skills, including the ability to ask the right questions to fully understand client requirementsOpen to feedback and committed to continuous developmentA professional and collaborative approach in all internal and external interactionsWe offer comprehensive benefits to support our team members and their families' well-being.Our robust benefits package includes (subject to local office benefits policy):Be part of a dynamic, market-leading Fintech experiencing rapid growthFlexible work arrangements tailored to role requirements and business needsComprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aidersExtensive leave provisions, encompassing annual, volunteering, and birthday allowancesProgressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leaveRobust compensation package, including pension scheme, healthcare plans, and life assuranceRegular corporate events fostering team cohesion and company cultureDiverse company culture and global working environmentContinuous professional development and career advancement opportunitiesOffer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Get a glimpse into the exciting world of Trust Payments through:Our Careers PageOur LinkedIn Life PagesNext Steps: Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you! Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process. Additional Information:Trust Payments is an Equal Opportunities EmployerWe are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic. If you require reasonable adjustments to be made to enable you to apply for a role with us or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team. Automated Assessment NoticeTrust Payments may use automated tools during our recruitment process, including skills assessments and application screening questions. All decisions involve human oversight and comply with data protection legislation. Candidates can request human review of any automated screening decisions. To submit your CV for this opportunity, please complete the application form and click 'Apply' now.