Test Analyst ((Trust Retail)) in Bournemouth

Trust Payments is an MFSA-regulated company in Malta and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.

We have a passionate, collaborative, and diverse culture that recognises that every employee contributes to our business success.

Trust Payments have an exciting opportunity for a Mid-level Test Analyst to join our Trust Retail team.

Location: Hybrid- Bournemouth, United Kingdom

Salary: Competitive + Benefits

Working Arrangement:

• During first 6 months: 5 days per week in office
• Post-probation: Hybrid working - 3 days per week in office

Working Hours: Flexible start times between 08:00-09:15 (no shift patterns). Finish times adjust based on start time, lunch breaks, and leaves participation where applicable.

During your six-month probationary period, you'll be based in the office full-time. Once probation is successfully completed, you'll have the opportunity to move to a hybrid working pattern.

Please note that due to the nature of this role, all shortlisted candidates will be required to attend an in-person interview at our Bournemouth office.

How will you make an impact in this role?

We are looking for a Test Analyst to join our Trust Payments Retail team. You will work alongside the retail development and delivery team to ensure the quality of our retail product set, in line with our established test strategy and processes. The role combines manual scripted testing with automation work.

What We Expect of You, Day To Day:

• Attend requirement refinement and test condition design sessions, contributing testing perspectives and estimations
• Analyse requirements and design test conditions covering both positive and negative scenarios
• Write and execute tests (manual and automated) and analyse results
• Capture test results accurately, provide clear test evidence, raise defects, and investigate failures
• Provide updates on testing progress and escalate issues where appropriate
• Apply testing processes across multiple projects to maintain the highest standards of software quality
• Demonstrate new functionality and bug fixes to the product owner
• Maintain clear communication with the development team throughout the software development lifecycle
• Work effectively both as part of a team and with autonomy, adapting to new projects as needed
• Maintain and contribute to improvements in the automated test framework

Qualifications

We welcome applications from candidates who meet most of the criteria below. You do not need to fulfil every point to be considered — we value potential and diverse experience just as highly as a perfect match on paper.

Core Experience:

• 3+ years of experience in quality assurance or testing roles
• Working knowledge of automation testing tools (e.g. Playwright, Selenium, Appium, Postman, JMeter)
• Knowledge of databases and SQL
• Understanding of Agile methodology and practices

Desirable Skills & Background:

• A degree in computing, mathematics, science, or a related field
• ISTQB Foundation level qualification or higher
• Experience with a programming language (Java preferred)
• Knowledge of web service APIs
• Experience using Cucumber and writing test scripts in Gherkin language
• Experience creating and executing reusable automated test scripts within a Java Maven framework

What You Bring as a Person:

• A proactive, positive, and professional approach to your work
• Strong analytical thinking and attention to detail
• Confidence working both autonomously and collaboratively with team members
• A thoughtful, thorough approach to solving problems
• The ability to manage multiple tasks and stay organised in a fast-paced environment

We offer comprehensive benefits to support our team members and their families' well-being. Our robust benefits package includes (subject to local office benefits policy):

• Be part of a dynamic, market-leading Fintech experiencing rapid growth
• Flexible work arrangements tailored to role requirements and business needs
• Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders
• Extensive leave provisions, encompassing annual, volunteering, and birthday allowances
• Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave
• Robust compensation package, including pension scheme, healthcare plans, and life assurance
• Regular corporate events fostering team cohesion and company culture
• Diverse company culture and global working environment
• Continuous professional development and career advancement opportunities

Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Trust Payments is an Equal Opportunities Employer. We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams.

Automated Assessment Notice: Trust Payments may use automated tools during our recruitment process, including skills assessments and application screening questions. All decisions involve human oversight and comply with data protection legislation. Candidates can request human review of any automated screening decisions.