Lead QA Engineer (Bangor / All UK)

Trust Payments is an MFSA-regulated company in Malta and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.

Driving value for our clients and demonstrating genuine care for their success is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and conducting our business ethically, driving social and environmental change. We have a passionate, collaborative, and diverse culture that recognises that every employee contributes to our business success.

We have an exciting opportunity for a Lead QA Engineer to join our team. You will play a key role in shaping QA automation architecture, guiding a team of engineers, and working collaboratively across the business to deliver high-quality software.

The Role:

• Developing and maintaining automated tests for Services & UI using tools such as Selenium
• Writing automated tests using a BDD framework with tools such as Cucumber
• Applying design principles to write clean, maintainable test code
• Developing test solutions in Java and/or Python
• Working effectively within a CI/CD pipeline environment
• Contributing to the continuous improvement of processes, tools, methodologies, and overall product quality
• Leading a team of mid and senior-level QA engineers
• Designing and implementing QA automation architecture following best practices to ensure efficient code quality
• Working closely with developers, product teams, and BAs to define and develop effective test solutions
• Defining and implementing test automation processes and best practices
• Ensuring defects are raised in accordance with the defect management process using tools such as Jira
• Raising test automation compliance issues to the test manager
• Developing and maintaining automated functional and regression tests in line with defined scripting standards
• Applying a thorough understanding of the software product development lifecycle and test processes

What We Expect of You, Day To Day:

• Mentoring team members and guiding them towards best practices
• Providing effective QA solutions and supporting their implementation
• Maintaining and improving the automated test framework
• Creating new automated tests and investigating test failures
• Triaging discovered defects with the product owner and team
• Writing automated tests following the BDD framework and contributing to unit-level test guidance for developers
• Investigating defects reported by stakeholders and end users, supporting root cause analysis and resolution
• Performing manual and exploratory testing on new features
• Collaborating with the team to sign off on the quality of new releases following the Agile release pattern
• Attending retrospectives and workshops to support continual improvement
• Defining and adding new test cases to automated test packs, capturing results and defects
• Understanding business requirements to define test plans with continuous review of scope and testability
• Providing test estimations and testing approaches to the product owner and team

Qualifications:

• Highly motivated and committed, with a professional and positive approach
• Able to work independently and collaboratively, with a commitment to supporting and mentoring colleagues
• Experience with API testing frameworks such as REST Assured
• Proficient in Java and/or Python
• Experience using Cucumber to write test cases in feature files using Gherkin language
• Experience with CI tools (Jenkins, GitLab Pipelines) from a testing configuration perspective
• Effective problem-solving skills with attention to thoroughness
• Able to manage multiple priorities and remain organised in a dynamic environment
• Enthusiastic about software test development, with a genuine curiosity about technology and an interest in emerging testing tools and methodologies

We offer comprehensive benefits to support our team members and their families' well-being. Our robust benefits package includes flexible work arrangements tailored to role requirements and business needs, comprehensive wellness initiatives, extensive leave provisions, progressive family-oriented policies and benefits, and a robust compensation package.

Trust Payments is an Equal Opportunities Employer. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.