About us:
What we offer:
About you:
You're at home in the world of contracting and you're always on the lookout for something worth adding to your portfolio.
About the role:
- 🙋 Be the primary Privacy Expert for a portfolio of Trust Keith customers, delivering outstanding service with warmth, clarity, and independence.
- 📲 Implement and oversee comprehensive privacy programmes through the Trust Keith platform, setting priorities, tracking progress, and ensuring delivery aligns with each customer’s goals and expectations.
- 🧑 💻 Lead customer calls, workshops, and Risk Committee meetings that make privacy engaging.
- 📨 Manage incoming privacy queries with empathy and speed, meeting our SLAs while keeping things human. Troubleshoot privacy challenges and help companies build trust through action, not jargon.
- 🔍 Conduct data-protection audits to build a deep understanding of each customer’s risks and realities, then turn insights into clear, actionable next steps.
- 🛡️ Identify and communicate priority risks using the Trust Keith platform, helping customers make smart, defensible decisions about privacy.
- 📞 Be part of our breach response rota. You'll take turns covering our dedicated breach line, providing support when it’s needed most. There's a flat rate for being on cover, plus additional pay if the line rings and you step in to triage. No unpaid on-call, no surprises.
- 💡 Feed back insights from the field to our Product team to keep evolving how we deliver.
- 🤝 Collaborate closely with our Head of Privacy and the wider privacy team, sharing best practices, supporting peers, and contributing to a culture of continual improvement.
- 🧱 Partner with Customer Success, Product, and Ops (because we’re building this together).
- 🧠 Share your ideas, your expertise, and your sense of humour at our quarterly DPO Days, where we get into the nitty-gritty of the latest privacy trends and shape the next chapter of Trust Keith.
Apply if you...
- ⏰ Are looking for flexible work that grows with you. You might start by supporting our smaller customers or stepping in as cover when a dedicated expert is away. Over time, as new customers join your portfolio, your hours will naturally grow. Ideal if you're already doing contract work and want a complementary partnership that scales on your terms.
- 🕓 Work within UK business hours (Monday to Friday) to stay connected with our team and customers.
- 🔥 Have 4+ years of privacy experience, holding certifications like CIPP/E, CIPM, LLM, or IAPP membership.
- 🌍 Understand GDPR, PECR, CCPA, and international data transfers and can explain them without sending people to sleep.
- 🧬 Have tackled privacy challenges in AI, fintech, healthtech, edtech, or other complex data environments (bonus points if you loved the chaos).
- 💼 Have experience working with multiple customers on a fractional, freelance, or consultancy basis. You’re a natural at balancing priorities, context-switching, and building relationships.
- 🧠 Understand risk management and take a pragmatic approach to compliance.
- 📑 Know your way around privacy docs (IARs, RoPAs, privacy notices, DSARs, breach logs, etc.).
- 💡 Are tech-curious and opinionated. You love trying new tools, pushing boundaries, and sharing ideas that shape the future of privacy delivery.
- 💖 Are self-motivated but thrive on collaboration. You love bouncing ideas off other brilliant DPOs and helping the whole team level up.
- And, of course, you live our values:
- 🦸 Brave: You're willing to challenge the status quo, share an unpopular opinion, and deliver/receive honest feedback.
- 🚀 Diligent: You make yourself accountable by default, following through on what you say you're going to do.
- 🩵 Empathetic: You're able to put yourself in the customers' and other team members' shoes; everyone is human, after all.
- 🌱 Personal & Professional Growth Mindset: You're ambitious, want to learn, grow, and become the best version of yourself.
- 🤹 Quirky: You don't take yourself too seriously… We know we're building a company in an 'unsexy' industry, but that doesn't mean it can't be fun.
How to apply:
Alongside your CV, record two short video answers via this video link: https://www.videoask.com/ftl8787t6 (reviewed by real humans - no AI involved 🤖🚫)
A casual conversation to explore the role and check mutual fit.
Data Protection Officer (Contractor) in London employer: Trust Keith
At Trust Keith, we pride ourselves on being a dynamic and innovative tech start-up that empowers SMBs and Mid-Market companies by simplifying data protection. Our flexible, remote-first culture fosters personal and professional growth, allowing you to make a meaningful impact while enjoying competitive benefits like a generous leave policy and a dedicated L&D budget. Join us in transforming an often-overlooked industry into something engaging and rewarding, all while working alongside passionate experts in a supportive environment.