At a Glance
- Tasks: Lead the design of innovative conversational AI experiences for customers and colleagues.
- Company: Join a forward-thinking organisation at the forefront of AI transformation.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the future of digital experiences.
- Other info: Be part of a dynamic team driving innovation and excellence in AI-powered interactions.
- Why this job: Make a real impact by redefining how users interact with intelligent systems.
- Qualifications: Significant experience in Conversational AI and exceptional stakeholder management skills.
The predicted salary is between 100000 - 150000 £ per year.
Our client is entering a new phase of AI adoption, moving beyond experimentation and isolated use cases to embed AI into the heart of both customer and colleague experiences. As part of this transformation, conversational AI is becoming a strategic capability, enabling more intuitive, personalised, and scalable digital interactions. Working alongside advances in generative AI and intelligent automation, conversational experiences are helping redefine how customers engage with products and services, and how employees access information and complete tasks. This is an opportunity to join a forward-thinking organisation investing heavily in the future of digital experience, where AI is viewed as a long-term business capability rather than a standalone innovation programme.
What They're Building
The organisation is investing in next-generation digital experiences that enable customers to interact more naturally, efficiently, and effectively across multiple channels. By combining conversational interfaces, intelligent automation, and advanced personalisation, they are creating seamless journeys that reduce friction, improve engagement, and deliver better outcomes for customers.
What You'll Be Doing
As a Senior AI Conversational Designer (VP Level) you will lead the design of conversational and AI-powered experiences across customer and colleague journeys. You'll work at the intersection of Design, Product, Data, Engineering, and AI, helping shape how users interact with intelligent systems while ensuring experiences are intuitive, trustworthy, and outcome-focused.
- Design end-to-end conversational experiences across chat, messaging, virtual assistants, and emerging AI-powered interfaces.
- Define conversation flows, interaction models, prompts, and dialogue strategies that create seamless user experiences.
- Translate complex customer and business requirements into intuitive conversational experiences.
- Collaborate closely with Product Managers, Engineers, Data Scientists, and AI teams throughout the product lifecycle.
- Use customer research, behavioural insights, and analytics to identify opportunities for optimisation and innovation.
- Establish best practices, design standards, and governance frameworks for conversational experiences.
- Drive consistency across conversational touchpoints, ensuring alignment with wider design systems and brand principles.
- Champion accessibility, inclusivity, and responsible AI design principles.
- Evaluate and optimise live experiences using experimentation, performance metrics, and user feedback.
- Help define the future vision and strategy for conversational AI within the organisation.
- Stay informed on emerging trends, technologies, and best practices across conversational AI, generative AI, and intelligent user experiences.
Essential Experience
- Significant experience in Conversational AI, voice or chatbot.
- Proven track record designing and delivering customer-facing conversational or AI-powered products.
- Experience working within complex, cross-functional enterprise environments.
- Exceptional stakeholder management and communication skills.
- Ability to balance customer needs, business objectives, and technical constraints.
- Experience working with LLMs, Generative AI, NLP, or AI-powered digital products.
- Expert understanding of conversational design frameworks, prompt design, and dialogue management.
- Experience working alongside Machine Learning, Data Science, or AI Engineering teams.
- Strong analytical mindset with experience using data and experimentation to drive decisions.
- Knowledge of AI governance, explainability, trust, and responsible AI principles.
- Experience contributing to product strategy, vision, and roadmap development.
Vice President Responsibilities
As a Vice President, you will play a key leadership role in shaping strategy, driving execution, and influencing business outcomes across a complex and fast-moving organisation.
- Partnering with executive stakeholders and senior leadership teams to define strategic priorities, provide expert guidance, and drive alignment across multiple business functions.
- Leading large-scale initiatives and transformation programmes, ensuring they deliver measurable commercial, customer, and operational value.
- Providing clear leadership in the identification, assessment, and management of business, operational, technology, and regulatory risks, while promoting a strong culture of governance and accountability.
- Building deep relationships across product, technology, operations, data, and commercial teams to drive collaboration and ensure successful delivery of strategic objectives.
- Applying critical thinking and advanced analytical skills to solve complex business challenges, evaluate competing priorities, and make informed decisions in ambiguous environments.
- Using market insight, customer understanding, industry trends, and emerging technologies to identify opportunities for innovation, growth, and competitive advantage.
- Influencing senior decision-makers and navigating complex stakeholder environments to gain support, drive change, and achieve successful outcomes.
- Developing high-performing teams through coaching, mentorship, and leadership, fostering a culture of excellence, innovation, and continuous improvement.
- Acting as a visible leader within the organisation, championing strategic initiatives and helping shape the future direction of the business and its capabilities.
- Balancing long-term strategic thinking with practical execution to ensure priorities are translated into tangible results and sustainable business impact.
Senior Conversational Designer (VP Level) in Slough employer: Trust In SODA
Join a pioneering organisation at the forefront of AI transformation, where your role as a Senior Conversational Designer will not only shape the future of digital interactions but also contribute to a culture that values innovation and collaboration. With a strong commitment to employee growth, you will have access to extensive professional development opportunities and be part of a team that champions inclusivity and responsible AI design principles. Located in a vibrant area, this forward-thinking company offers a dynamic work environment that encourages creativity and fosters meaningful contributions to both customer and colleague experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Conversational Designer (VP Level) in Slough
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Trust In SODA for a Senior Conversational Designer (VP Level), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Trust In SODA before they go live!
We think you need these skills to ace Senior Conversational Designer (VP Level) in Slough
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Conversational Designer (VP Level) at Trust In SODA, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Trust In SODA does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Trust In SODA. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Trust In SODA.
How to prepare for a job interview at Trust In SODA
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Trust In SODA, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Trust In SODA might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Trust In SODA!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Trust In SODA is looking for.
