Reference: 129419Role 1: Operations (priority)?Confirmation of AssignmentPrincipal Product Manager - Operations, RadiantRole titlePrincipal Product Manager, Operations (advertised on Ashby as Senior/Principal; you're hiring at principal level, not senior)Number of vacancies1
- Top priority of the three roles (Ops, then Storage, then MLOps)Agreed date to review first CV shortlistTo confirm: Could we lock in a call to review the first shortlist across all three roles? I'd suggest Thursday 5 November 2026 at 10:00 GMT, then a weekly or fortnightly catch-up with Sofi, Joao and me. LocationUK or EU, no further east than GMT+2
- Not France or Italy
- To confirm: Is there a London office, and is that the base for UK hires? WFH policyTo confirm: Is the role fully remote, or do you expect office days? RelocationTo confirm: Would you support relocation into the UK, or should we stick to people already in the UK or EU?Right to workWe check and verify before submitting anyone
- To confirm: Can you sponsor UK visas, and how do you employ people in EU countries (own entity or employer of record)?About RadiantAI infrastructure company running dense, large-scale GPU and CPU compute, including the latest NVIDIA architectures, for AI training, deployment and scaling. Product is moving from generalist PMs to a vertical model where each PM owns a dedicated engineering track. Startup pace, with speed favoured over structure. Role responsibilitiesOwns the hardware and infrastructure lifecycle: what happens from new kit arriving in a DC to it running in the platform
- Coordinates across support, customer, DC ops and platform teams
- Owns strategy, roadmap and delivery for internal tooling, CMDB, service catalogues, operational workflows and third-party tool connections
- Sets up reliable sources of truth for infrastructure, services, customers, environments, ownership and configuration
- Works with SRE, infrastructure, security and support to cut operational friction and improve self-service
- Build vs buy calls on third-party toolingTeam structureOwns a dedicated engineering track under the new vertical PM model
- Works right alongside engineers and is expected to challenge architecture and understand how things are builtReporting linesReports to the CPO
- Long-term path to Group PM for the function
- To confirm: Is the CPO Sofi, and who are the key engineering peers for this track? Essential skills & experienceSubject matter expert in hardware and infrastructure lifecycle, not a generalist PM
- Strongly technical, ideally an engineering background (easier to coach PM skills than technical depth)
- Experience coordinating across support, customer, DC ops and platform teams
- Background in an organisation running significant on-prem infrastructure: hyperscalers, hedge funds, London Metal Exchange or similar
- Technical fluency across APIs, Kubernetes and cloud, inventory and dependency data, automation, observability and security
- Principal level: too senior or detached from hands-on work won't fit (e.g. an SVP at Amazon)
- Actively enjoys ambiguity and speed rather than tolerating itDesirable skills & experienceAI-specific experience not required
- NetBox, ServiceNow, Terraform, Grafana, Jira or similar
- Distributed systems concepts (retries, idempotency, eventual consistency, failure handling)
- Open to people who've stepped back from a Head or Lead role to build a function from scratch
- Red flags: more than one job lasting under a year, no technical background, too far removed from hands-on technical workSalaryBase from 100,000 at principal level
- Total package into the 200,000 range including bonus and backdated equity
- Flexible for the right profile: find the person first, then make it work
- To confirm: Is the bonus 30% of base? Benefits25 days annual leave
- Dedicated learning time
- Private medical insurance via Bupa
- Cycle to work scheme
- Gympass subscription
- Company shares programme
- Enhanced parental pay and leaveSell of the roleBuild a function from scratch at principal level, with a route to Group PM
- Own a dedicated engineering track in a new vertical product model
- Engineering depth is valued more than PM credentials, so technical people get real weight here
- Product ownership over some of the most advanced GPU infrastructure running anywhere
- Package into the 200k range with backdated equity, and flexibility for the right personBespoke interview screening questionsOur pre-screen will focus on: Hands-on hardware and infrastructure lifecycle experience, walked through in detail (two candidates have already failed for not being technical enough)
- Engineering background and ability to challenge architecture
- Coordinating support, customer, DC ops and platform teams
- Time in on-prem-heavy environments
- Real appetite for startup ambiguity and speed
- Job history, checking for more than one move under a yearInterview process1. People screen
- 2. One-hour interview with Joao on culture and technical depth (first gate)
- 3. One-hour technical interview with one product and one engineering interviewer
- 4. Final with the CTO and CCO
- To confirm: How long are stages 1 and 4, are any in person, and what's the target end-to-end timeframe? Submission processVia Ashby, with Adam Whitehurst added to the role
- Shared Slack channel between Radiant, Trust in SODA and Trinnovo as the main channel for candidate updates
- To confirm: What feedback turnaround can we expect on CVs and after each stage? Recruitment activityTwo candidates have already failed for not being technical enough
- We'll search hyperscalers, hedge funds, exchanges and other on-prem-heavy businesses, prioritising engineers who've moved into product
- To confirm: How long has the role been open, and which channels have you tried? Start dateTo confirm: Ideal start date and the longest notice period you'd accept? Terms and partnership type agreedTo confirm: Could you confirm the terms we're working on for these three roles?
Principal PM Operations in London employer: Trust In SODA
As a leading employer in the tech industry, we offer a dynamic work environment that fosters innovation and collaboration. Our London office provides a hybrid working model, allowing for flexibility while being part of a vibrant team dedicated to delivering impactful solutions. We prioritise employee growth through continuous learning opportunities and support, making this an ideal place for professionals looking to advance their careers in solution architecture.