At a Glance
- Tasks: Manage content adaptation for impactful customer experiences in the pharmaceutical sector.
- Company: Join a leading pharmaceutical company focused on innovative customer engagement.
- Benefits: Competitive daily rate, collaborative work environment, and opportunities for professional growth.
- Other info: Work in a dynamic setting with a focus on collaboration and creativity.
- Why this job: Be part of a passionate team creating meaningful content for healthcare professionals.
- Qualifications: Experience in brand management and strong communication skills required.
The predicted salary is between 50000 - 70000 € per year.
Start Date: ASAP
Duration: 12 Months
Location: London office - once per week
Rate: £250 - £350 per day inside IR35
Must Haves
- Experience as brand manager in pharmaceutical company
- Firm understanding of the regulatory environment in marketing promotional content to HCPs
- Demonstrated strong skills in oral and written communication, project management
- Highly collaborative, ability to interact and partner with Agencies of choice
- Fluent English; French speaker preferable
Competencies
- Able to manage multiple and complex processes at the same time
- Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are addressed and delivered on time
- Able to manage complexity, tasks, and interdependencies within timelines
- Well organized & proactive to make sure things progress according to the plan
Major Accountabilities
- Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets - this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story.
- Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner
- Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets
- Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions
- Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization
Position Purpose
Novartis' ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions. This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centred design. The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy & Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand. The Content Adaptation Manager will be also in charge of a process on the line between CX Engagement & Channel Team and Content Hub Production team, making sure the briefs are received, uploaded to Fuse and managed with clear understanding on the localization ask.
Desirable Requirements
- Firm understanding of the regulatory environment in marketing to HCPs
- Demonstrated strong skills in oral and written communication, project management
- Highly collaborative, ability to interact and partner with Agencies of choice
Content Adaptation Manager in London employer: Trust In SODA
At Novartis, we pride ourselves on being an exceptional employer, particularly for the role of Content Adaptation Manager based in our vibrant London office. Our collaborative work culture fosters innovation and creativity, allowing employees to thrive while working closely with talented teams and agencies. We offer competitive rates, a commitment to employee growth through continuous learning opportunities, and a focus on delivering impactful customer experiences that make a real difference in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Content Adaptation Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmaceutical industry and let them know you're on the hunt for a Content Adaptation Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your project management skills and understanding of the regulatory environment. Be ready to discuss how you've successfully collaborated with agencies in the past, as this will show you're the perfect fit for the role.
✨Tip Number 3
Showcase your communication skills! Whether it's through a video call or in-person meeting, make sure to articulate your thoughts clearly and confidently. Remember, this role requires strong oral and written communication, so let that shine through.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and take the initiative. Plus, it gives us a chance to see your application in the best light possible. Good luck!
We think you need these skills to ace Content Adaptation Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Content Adaptation Manager role. Highlight your experience in brand management within the pharmaceutical sector and showcase your understanding of the regulatory environment. This will help us see how you fit into our team!
Show Off Your Communication Skills:Since strong oral and written communication skills are a must-have, don’t shy away from demonstrating these in your application. Use clear, concise language and make sure your documents are well-structured. We want to see how you can convey ideas effectively!
Highlight Your Collaborative Spirit:We love teamwork at StudySmarter! Make sure to mention any experiences where you've worked closely with agencies or stakeholders. This will show us that you thrive in a collaborative environment, which is key for this role.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people. We can’t wait to hear from you!
How to prepare for a job interview at Trust In SODA
✨Know Your Stuff
Make sure you brush up on your knowledge of the pharmaceutical industry and the regulatory environment. Understand how marketing to healthcare professionals (HCPs) works, as this will be crucial in your role. Being able to discuss specific regulations and how they impact content adaptation will show that you're serious about the position.
✨Showcase Your Communication Skills
Since strong oral and written communication skills are a must-have, prepare to demonstrate these during the interview. Think of examples where you've successfully communicated complex ideas or collaborated with teams. Practising your responses out loud can help you articulate your thoughts clearly.
✨Be Ready to Collaborate
This role requires a highly collaborative approach, so be prepared to discuss how you've worked with agencies or cross-functional teams in the past. Share specific examples of how you’ve managed multiple stakeholders and ensured everyone’s needs were met while keeping projects on track.
✨Organise Your Thoughts
Given the complexity of the tasks involved, it’s important to show that you’re well-organised. Prepare a few anecdotes that highlight your project management skills and how you’ve successfully navigated tight timelines and interdependencies. This will reassure the interviewers that you can handle the demands of the role.
