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- Tasks: Lead user research projects and empower teams to embed user insights into their processes.
- Company: Dynamic consultancy focused on human-centred design in tech and finance.
- Benefits: Competitive daily rate, relocation support, and a chance to shape user research practices.
- Why this job: Make a real impact by enhancing user research capabilities in diverse industries.
- Qualifications: 5+ years in UX or design research with strong communication and mentoring skills.
- Other info: Opportunity to work onsite in Baku with excellent career growth potential.
Position – Lead User Researcher Duration – 3 months Contract Location – Role based onsite in Baku, Azerbaijan – relocation and accommodation provided Rate – £900 per day Outside IR35 We’re looking for a Lead User Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This includes designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights flow into product roadmaps, service design, and strategic planning cycles. Support the setup of repositories, data compliance standards, and tools such as Dovetail, Maze, or Miro. Help senior leaders and delivery teams appreciate the strategic value of user insight in digital transformation. Essential: 5 + years of experience in UX or design research, ideally within consultancy, agency, or large enterprise contexts. Proven track record building or scaling design research capability inside organisations. Expertise in qualitative research (e.g. interviews, contextual inquiry, diary studies) with strong synthesis and storytelling skills. Strong communication and facilitation skills — able to run workshops, coach teams, and present confidently to senior stakeholders. Experience working in agile or product-led environments, bridging design, technology, and strategy.
Lead User Researcher employer: Trust In SODA
Contact Detail:
Trust In SODA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead User Researcher
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in user research or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects and methodologies. Make sure it’s easy to navigate and visually appealing – first impressions matter!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to user research. Think about how you can demonstrate your experience in mentoring and coaching teams, as this is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you, and applying directly can give you an edge over other candidates.
We think you need these skills to ace Lead User Researcher
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your 5+ years of experience in UX or design research. We want to see how you've built or scaled design research capabilities in previous roles, so don’t hold back on those juicy details!
Tailor Your Application: Customise your application to reflect the key responsibilities mentioned in the job description. We love it when candidates connect their past experiences with what we’re looking for, especially around mentoring and strategic enablement.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if you need to – it helps us digest your info quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensures you get all the updates directly from us. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Trust In SODA
✨Know Your User Research Inside Out
Make sure you’re well-versed in the latest user research methodologies and best practices. Brush up on qualitative and quantitative techniques, as well as your storytelling skills, so you can confidently discuss how you've applied these in past roles.
✨Showcase Your Strategic Thinking
Prepare examples that highlight your ability to assess a client’s research maturity and identify growth opportunities. Be ready to discuss how you’ve helped organisations scale their design research capabilities and the impact it had on their product and strategy.
✨Demonstrate Your Mentoring Skills
Since mentoring is key in this role, think of specific instances where you’ve coached teams or facilitated workshops. Share how you’ve empowered others to embrace user research methods and how that has influenced decision-making within the organisation.
✨Familiarise Yourself with Relevant Tools
Get comfortable with tools like Dovetail, Maze, or Miro before the interview. Being able to discuss how you’ve used these tools to support research processes will show that you’re not just a researcher but also someone who can help set up effective systems for the team.
