Head of Global Retail Operations

Head of Global Retail Operations

Full-Time 80000 - 100000 £ / year (est.) No working from home possible
Trust In SODA

At a Glance

  • Tasks: Lead global B2B retail channels and drive commercial growth.
  • Company: Dynamic consumer lifestyle brand with a focus on innovation.
  • Benefits: Competitive salary, relocation support, and leadership development.
  • Other info: Join a high-performing team in a fast-paced, evolving environment.
  • Why this job: Make a significant impact on global retail operations and brand experience.
  • Qualifications: Extensive B2B retail experience and strong leadership skills.

The predicted salary is between 80000 - 100000 £ per year.

We’re looking for an experienced commercial leader to drive the global growth and performance of our B2B branded retail channels, including certified stores, retail partnerships, and travel retail. This is a high-impact global role focused on commercial success, operational excellence, and delivering a consistent premium brand experience across international markets.

Key Responsibilities

  • Lead and evolve the global B2B branded channel strategy and commercial model
  • Drive expansion of certified stores and partner retail networks globally
  • Ensure retail excellence through strong operational standards and performance management
  • Oversee product and sales training to elevate in-store execution
  • Partner with regional and local teams to deliver commercial growth
  • Protect and enhance brand consistency across all retail touchpoints
  • Build strong long-term relationships with global partners and franchise networks
  • Lead and develop a high-performing global team of ~15, including senior leaders

What We’re Looking For

  • Significant experience in B2B branded retail, franchise, or partner-led retail models within consumer/lifestyle brands
  • Proven success scaling and transforming commercial retail channels globally
  • Strong leadership experience managing large partner or franchise networks
  • Commercially driven with expertise in store operations, customer experience, and partner performance
  • Excellent stakeholder management and influencing skills in matrixed global organisations
  • Resilient, adaptable, and comfortable working in fast-paced, evolving environments

Head of Global Retail Operations employer: Trust In SODA

As a leading player in the global retail landscape, we offer an exceptional work environment in Copenhagen that fosters innovation and collaboration. Our commitment to employee growth is evident through tailored training programmes and opportunities for advancement within our high-performing teams. Join us to be part of a dynamic culture that values excellence, creativity, and strong partnerships, all while enjoying the vibrant lifestyle that Copenhagen has to offer.

Trust In SODA

Contact Details:

Trust In SODA Recruitment Team

We think you need these skills to ace Head of Global Retail Operations

B2B Retail Strategy
Commercial Leadership
Operational Excellence
Performance Management
Product and Sales Training
Brand Consistency
Stakeholder Management