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For Companies At a Glance
- Tasks: Manage and adapt content for healthcare professionals, ensuring compliance and timely execution.
- Company: Join Novartis, a leader in customer experience and engagement.
- Benefits: Competitive daily rate, hybrid working, and a chance to make an impact.
- Why this job: Be part of a passionate team creating meaningful experiences for HCPs and patients.
- Qualifications: Experience in brand management within the pharmaceutical sector and strong communication skills.
- Other info: Fluent in Italian and English, with excellent career growth opportunities.
The predicted salary is between 48000 - 60000 £ per year.
Start Date: ASAP
Duration: 12 Months
Location: Hybrid working in the London office
Rate: £200 - £250 per day outside IR35
Education / Experience
- Firm understanding of the regulatory environment in marketing to HCPs.
- Demonstrated strong skills in oral and written communication, project management.
- Highly collaborative, ability to interact and partner with Agencies of choice.
- Able to manage multiple and complex processes at the same time.
- Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are addressed and delivered on time.
- Able to manage complexity, tasks, and interdependencies within timelines.
- Well organized & proactive to make sure things progress according to the plan.
Must Haves Skills
- Experience as brand manager in pharmaceutical company.
- Firm understanding of the regulatory environment in marketing promotional content to HCPs.
- Demonstrated strong skills in oral and written communication, project management.
- Highly collaborative, ability to interact and partner with Agencies of choice.
- Native Italian speaking
- Fluent English
Role Purpose
Novartis’ ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions. This role is part of the Customer Experience, Content & Partners Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome‑oriented customer experiences grounded in deep insights and human‑centered design.
The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy & Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand. The Content Adaptation Manager will be also in charge of a process on the line between CX.
Major Accountabilities
- Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan and collaborate with Agency on the creative adaptation of centrally delivered assets – this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story.
- Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner.
- Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets.
- Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions.
- Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization.
Content Brand Manager employer: Trust In SODA
Contact Detail:
Trust In SODA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Brand Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Novartis or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to brand management and regulatory environments. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your collaborative spirit! During interviews, share examples of how you've successfully worked with agencies or stakeholders. Highlighting your teamwork skills can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Content Brand Manager
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong written communication is a must-have for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your ability to convey complex ideas simply.
Highlight Your Project Management Experience: We want to see how you’ve managed multiple projects in the past. Share specific examples of how you’ve kept things organised and on track, especially in a fast-paced environment like pharmaceuticals.
Demonstrate Your Collaborative Spirit: This role thrives on collaboration, so let us know about your experiences working with teams and agencies. Highlight any successful partnerships and how you’ve navigated challenges together.
Tailor Your Application to Us: Make your application stand out by tailoring it specifically to our needs. Use keywords from the job description and show us why you’re the perfect fit for the Content Brand Manager role. And remember, apply through our website for the best chance!
How to prepare for a job interview at Trust In SODA
✨Know Your Regulatory Stuff
Make sure you brush up on the regulatory environment in marketing to healthcare professionals (HCPs). Being able to discuss how these regulations impact content creation will show that you’re not just knowledgeable but also proactive about compliance.
✨Showcase Your Communication Skills
Prepare examples that highlight your strong oral and written communication skills. Think of specific projects where you successfully collaborated with agencies or stakeholders, and be ready to discuss how you navigated complex processes while keeping everyone informed.
✨Demonstrate Project Management Prowess
Be ready to talk about your experience managing multiple projects simultaneously. Use the STAR method (Situation, Task, Action, Result) to outline how you kept everything on track and met deadlines, especially in a fast-paced environment.
✨Emphasise Collaboration
Since this role thrives on collaboration, prepare to discuss how you’ve worked closely with teams and agencies in the past. Share specific instances where your collaborative approach led to successful outcomes, and don’t forget to mention your fluency in Italian and English as a bonus!