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- Tasks: Lead a dynamic consultancy, shaping strategy and driving impactful social change.
- Company: Join Trust Impact, a top UK consultancy in social impact strategy and data storytelling.
- Benefits: Enjoy remote work flexibility, competitive salary, and a chance to make a real difference.
- Other info: Opportunity for significant career growth in a supportive, agile environment.
- Why this job: Be at the forefront of innovation in social impact and lead a passionate team.
- Qualifications: Proven leadership experience and a strong commercial mindset are essential.
The predicted salary is between 80000 - 100000 ÂŁ per year.
Location: UK-based, remote working with some UK travel expected
Days: 5 days per week (four-day week considered)
Reports to: CEO (Founder)
Direct reports: Operations Director, Director of Research, Director of Data
About Trust Impact
Trust Impact is one of the UKâs leading specialist consultancies in social impact strategy, research and live data storytelling â trusted by the leaders of some of the countryâs most influential organisations. We are known for pragmatic, data-driven solutions that help clients understand, measure and maximise their social impact in real-time.
Our work is structured around three integrated service lines: Understand (Impact Strategy Development), Measure (Research and Data Collection), and Maximise (Data Visualisation and Reporting). As we enter our next phase, we are creating exciting new products including predictive impact modelling, large dataset analysis, and AI.
This is a rare opportunity to lead a respected, innovative boutique consultancy at a pivotal moment in its development. You will have significant autonomy, work with a committed and highly skilled team, and contribute directly to meaningful, measurable social change.
Role Purpose
The new Managing Director will lead Trust Impact through its next stage of development, shaping our strategy and overseeing day-to-day delivery. You will work closely with the Founder (who will be transitioning to a Chair role, but will continue to support the business with key projects and high profile clients) and the senior team to strengthen operational performance, deepen key client relationships, and build scalable, high-quality data-led services and products in the impact sector. You will also play an active role in delivering impact consultancy projects and leading quality and consistency of delivery.
Values and Ways of Working
- Commitment to social change: we are motivated by meaningful, measurable outcomes that help our clients achieve greater social impact.
- Keep it simple: we value clarity and actionable insight, cutting through complicated impact measurement.
- Boutique and expert-led: we prioritise quality, specialist expertise and reputation over scale.
- Fast-moving and entrepreneurial: we are lean in our approach, we iterate quickly, and we keep learning.
- Pragmatic: we focus on solutions that work in the real world and deliver impact, steering away from over-complication.
- Open-minded: we welcome diverse perspectives and explore different approaches, often finding innovative solutions to entrenched problems.
- Humble but confident: we approach our work with openness and self-awareness, we bring strong expertise and a clear belief in our ability to deliver great results.
- Respecting difference: we actively champion equality, diversity and inclusion, ensuring that people of all backgrounds feel valued, supported and able to contribute meaningfully.
Key Responsibilities
- Strategic leadership: lead the business, developing strategy and developing new opportunities.
- Business development and growth: identify and secure new opportunities; shape scalable offerings and bring a commercial mindset to the business.
- Client leadership: own and grow key client relationships; ensure excellent delivery, retention and account development.
- Operational leadership: oversee day-to-day operations; partner with the Operations Director to maintain efficiency and an agile culture.
- Team leadership: lead and develop the Lead Impact Consultants team, specifically delivering the âimpact strategyâ element of our work.
- People and culture: build a supportive, high-performing team environment; provide clear leadership and pastoral support for a remotely based team.
- Innovation and technology: champion innovation, AI-assisted and data-driven approaches; develop and prioritise the technical roadmap with an informed view of complexity, effort and risk.
- External representation: act as a public face for Trust Impact with clients and stakeholders, complementing the Chairâs thoughtâleadership activity.
- Continuous improvement: streamline internal processes and meetings to reduce burden and increase focus.
- Budget setting and financial management: work with the Operations Director and our outsourced finance team to manage costs on a daily basis.
What Success Looks Like (First 12â18 Months)
- A clear, communicated strategy and business plan with prioritised offerings and an achievable roadmap.
- Stronger, more predictable pipeline and revenue performance, with growth in key accounts and improved client retention.
- Operational cadence that protects focus (lean meetings, clear decision-making, effective delivery).
- Improved consistency and quality in delivery, with satisfied clients and strong references.
- Build Trust Impactâs team capacity to respond to changing demand.
- Create a supported, high-performing team culture where people can do their best work.
Person Specification
- Strong commercial capability, including business development and/or account leadership.
- Senior leadership experience with a track record of delivering growth and/or operational improvement.
- A clear, strategic view of the impact sector (or adjacent sectors) and the energy to translate vision into execution.
- Technically literate but not a tech expert: able to understand the concepts of data, analytics and AI quickly, and to make informed decisions with the senior team about effort, trade-offs and risk.
- Excellent communication and stakeholder management skills, including confident public speaking and networking.
- Strong alignment with Trust Impactâs values, especially clarity (âgetting to simpleâ), pragmatism and humility.
- Comfortable working in an agile, entrepreneurial environment; preference for lean experimentation (MVP) over bureaucracy.
- Able to deal with uncertainty and a creative process.
- Inclusive leadership style and ability to support a diverse team.
- Experience in consulting/professional services, social impact, innovation, data products, or analytics-led organisations.
- Experience building and managing outsourced teams (strategy, research, data engineering, analytics, AI).
Managing Director employer: Trust Impact
Contact Detail:
Trust Impact Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Managing Director
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even casual meet-ups. The more you engage, the better your chances of landing that dream role.
â¨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, donât hold back on sharing your insights about social impact strategies. This will not only showcase your knowledge but also demonstrate your passion for the field.
â¨Tip Number 3
Be proactive! If you see a company you admire, reach out directly. Express your interest in their work and how you can contribute. Sometimes, the best opportunities come from simply putting yourself out there.
â¨Tip Number 4
Utilise our website! Weâve got loads of resources and job listings tailored for you. Applying through us not only gives you access to exclusive roles but also connects you with a community that shares your values and goals.
We think you need these skills to ace Managing Director
Some tips for your application đŤĄ
Be Authentic: When you're writing your application, let your true self shine through. We want to see your personality and passion for social impact. Donât just regurgitate your CV; tell us why youâre excited about this role and how you align with our values.
Tailor Your Application: Make sure to customise your application for the Managing Director position. Highlight your relevant experience in strategic leadership and business development, and show us how you can contribute to Trust Impactâs mission. A one-size-fits-all approach wonât cut it!
Showcase Your Achievements: We love to see concrete examples of your past successes. Use specific metrics or outcomes to demonstrate how you've driven growth or improved operations in previous roles. This helps us understand the impact you could have at Trust Impact.
Keep It Clear and Concise: Clarity is key! Make sure your application is well-structured and easy to read. Avoid jargon and keep your language straightforward. We appreciate a direct approach that gets to the point without unnecessary fluff.
How to prepare for a job interview at Trust Impact
â¨Know the Company Inside Out
Before your interview, dive deep into Trust Impact's mission, values, and recent projects. Familiarise yourself with their approach to social impact strategy and data storytelling. This will not only show your genuine interest but also help you align your answers with their core values.
â¨Showcase Your Leadership Style
As a Managing Director, your leadership style is crucial. Be prepared to discuss how you've led teams in the past, particularly in agile environments. Share specific examples of how you've fostered a high-performing culture and navigated challenges, ensuring you highlight your inclusive approach.
â¨Demonstrate Commercial Acumen
Trust Impact is looking for someone with strong commercial capability. Be ready to discuss your experience in business development and account leadership. Prepare examples of how you've identified growth opportunities and successfully managed client relationships to drive revenue.
â¨Prepare for Scenario-Based Questions
Expect questions that assess your strategic thinking and problem-solving skills. Think about potential scenarios related to operational leadership or innovation in the impact sector. Practise articulating your thought process and decision-making strategies clearly and concisely.