At a Glance
- Tasks: Drive and shape high-quality services that truly impact people's lives.
- Company: Join Trust, a supportive team dedicated to exceptional care and support.
- Benefits: Flexible hybrid working, part-time hours, and opportunities for personal growth.
- Other info: Work from home or office, with a focus on continuous improvement.
- Why this job: Make a real difference while developing your skills in a dynamic environment.
- Qualifications: Experience in care and support, strong management skills, and confidence with digital tools.
The predicted salary is between 30000 - 40000 £ per year.
Join Trust and become part of a small team of Service Development Specialists (Care & Support), helping to drive and shape high-quality services that make a real difference to people’s lives. If you are passionate about delivering exceptional service, bring strong care and support expertise and effective management skills, have a focus on person‑centred practice and performance monitoring, and thrive on working with people to drive improvement, this is a fantastic opportunity to make a real impact.
Key Responsibilities
- You will work closely with our Care and Support Teams to drive improvement and uphold quality standards.
- You will also deliver training, coach teams, and help achieve better outcomes for customers across our services.
- We are looking for someone proactive and resilient, who is confident in using online platforms, to produce detailed reports and action plans as well as taking the initiative and working independently.
- A key focus area will be a continued drive to build a strong culture of quality and continuous improvement via our digital personal planning tool.
Working Hours
This is a part-time opportunity and will be worked 14 hours per week over two days, Monday and Friday.
Qualifications and Requirements
We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and, if successful, will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry.
No Agencies Please!
Other Information
We encourage all applicants to study the provided job description to familiarise themselves with the role and the duties involved. Trust operates a blended/hybrid working approach and you will have the opportunity to work flexibly from both a remote location (‘home’) and your contractual workplace (‘office’) should you choose to do so. We have offices in Edinburgh, Glasgow and Wishaw and developments across Scotland.
ID5744-1991 - Service Development Specialist - Edinburgh/Glasgow/Wishaw (Hybrid/Blended Working) employer: Trust Housing Association Ltd
Trust is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where your contributions truly matter. With a focus on person-centred practice and continuous improvement, you will have the opportunity to grow professionally while making a meaningful impact in the lives of those we serve. Our hybrid working model allows for flexibility, ensuring a healthy work-life balance as you collaborate with dedicated teams across our offices in Edinburgh, Glasgow, and Wishaw.
Contact Details:
Trust Housing Association Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ID5744-1991 - Service Development Specialist - Edinburgh/Glasgow/Wishaw (Hybrid/Blended Working)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Trust and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Service Development Specialist and be ready to share specific examples.
✨Tip Number 3
Show off your skills! During the interview, highlight your care and support expertise, especially how you've driven improvement in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and gives you another chance to reiterate why you're the perfect fit for the team.
We think you need these skills to ace ID5744-1991 - Service Development Specialist - Edinburgh/Glasgow/Wishaw (Hybrid/Blended Working)
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for, so make sure you understand the role and how your skills fit in.
Tailor Your Application:Don’t just send a generic CV and cover letter! We want to see how your experience aligns with our needs. Highlight your care and support expertise and any relevant management skills that show you can drive improvement.
Show Your Passion:We love candidates who are genuinely passionate about delivering exceptional service. Use your application to share examples of how you’ve made a difference in previous roles and why you’re excited about this opportunity.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Trust Housing Association Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the job description and key responsibilities. Familiarise yourself with the specific skills required, especially around care and support expertise, as well as performance monitoring. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Passion for Service Improvement
During the interview, highlight your passion for delivering exceptional service and driving improvement. Share specific examples from your past experiences where you’ve successfully implemented changes or trained teams to achieve better outcomes. This will demonstrate your proactive nature and commitment to quality.
✨Be Ready to Discuss Digital Tools
Since the role involves using online platforms for reporting and action planning, be prepared to discuss your experience with digital tools. If you’ve used similar systems before, mention them and explain how you leveraged these tools to enhance service delivery or improve team performance.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about their approach to continuous improvement or how they measure success in their services. Asking questions shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
